Senior Operational Risk Lead, Payments & Governance

Pay.UK; Aldgate; Hybrid; GBP 85,000 - 110,000; Full time

Benefits offered by this job

30 days annual leave

Employee assistance programme

Cycle to Work Scheme

Season ticket loan

Company funded fitness & wellbeing

Working from home policy

Job summary

Pay.UK is seeking a Senior Operational Risk Manager to steward the organisation's risk framework across payment services and business areas. You will maintain risk processes, review events and drive closure of action plans while preparing concise governance papers for senior leaders.

The role requires strong experience in operational risk within financial services or regulated environments, with the ability to analyze issues, track remediation, and support audits and regulatory reviews.

Qualifications

• Experience managing operational risk in financial services, payments or another regulated environment.
• Working knowledge of risk and control frameworks, incident management and risk reporting.
• Experience preparing clear papers, management information and evidence for governance, audit or regulatory review.
• Ability to analyse operational issues, assess control effectiveness and track remediation actions to completion.

Responsibilities

• Maintain operational risk processes, registers and control assessments across payment services and business areas.
• Review risk events, control gaps and action plans, and record clear follow up through to closure.
• Prepare concise risk reports, dashboards and papers for governance forums and senior stakeholders.
• Analyse incidents, near misses and emerging risks, identify root causes and support corrective actions.
• Work with colleagues across the business to keep risk assessments, policies and evidence current and consistent.
• Support audit, assurance and regulatory activity by providing accurate documentation and timely responses.

Skills

Operational risk management

Risk & control frameworks

Governance reporting

Incident management

Job description

Pay.UK is seeking a Senior Operational Risk Manager to steward the organisation's risk framework across payment services and business areas. You will maintain risk processes, review events and drive closure of action plans while preparing concise governance papers for senior leaders.

The role requires strong experience in operational risk within financial services or regulated environments, with the ability to analyze issues, track remediation, and support audits and regulatory reviews.