Senior Operational Resilience Manager

Saxton Leigh; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Saxton Leigh is seeking a Senior Operational Resilience Manager based in the London office to lead the firm’s resilience framework. The role covers operational and digital resilience, policy governance, and regulatory engagement at a global level.

You will drive the annual refresh of critical services, run scenario testing, and coordinate reporting to Boards and the EMEA Risk & Compliance Committee, ensuring timely remediation of issues.

Qualifications

• Demonstrative experience in asset/investment management in operational/IT risk, BCP, Resilience or internal audit (5+ years).
• Ability to build relationships with stakeholders across the organization.
• Attention to detail with ability to meet deadlines; solutions-focused.
• Strong organizational, communication and time management skills.
• Team player with strong work ethic and positive attitude.

Responsibilities

• Managing resilience policies and procedures, including operational and digital resilience.
• Enhancing the resilience programme and reporting to the Board on key risk indicators.
• Annual refresh of important business services, resource mapping and impact tolerance statements.
• Conduct scenario testing for important business services and resilience events.
• Investigate resilience-related events with root cause analysis and control assessments.
• Identify vulnerabilities from mapping and testing, overseeing remediation with owners.
• Maintain and develop the Fusion BCP/Resilience system and act as SME on regulatory changes.
• Review FCA resilience changes and run global resilience projects across entities.
• Provide resilience reporting to the EMEA Risk and Compliance Committee and Boards.
• Manage Business Continuity policy and plans, and coordinate testing programs.
• Oversee third-party due diligence for BCM activities and ICT risk governance.

Skills

Resilience governance

Stakeholder management

Regulatory knowledge

BCP/Resilience

Risk management

IT risk coordination

Tools

Fusion

Job description

Our client is a global asset management firm, with an extensive network of offices worldwide. They are looking for a dedicated Senior Operational Resilience Manager who will be based in the London office.

THE RESPONSIBILITIES:

Operational Resilience:

Managing and maintaining the resilience policies and procedures, such as:

• Operational Resilience policy
• Digital Resilience strategy

Enhancing the operational resilience programme in line with global regulations, which includes the collection of key risk indicators and reporting to the Board.

Undertake the annual refresh of the important business services, resource mapping, and the impact tolerance statements.

Conducting scenario testing for the operational resilience important business services.

Investigating BCP and Technology related operational risk events, ensuring root cause analysis and control assessments, including ‘deep dive’ reviews on significant and complex events.

Identifying vulnerabilities from the important business services mapping and scenario testing, and raise issues and associated actions, where required. This will involve notifying responsible owners and providing sufficient oversight to ensure the issue is managed to completion.

Maintenance and development of the BCP and Resilience system, Fusion.

Acting as subject matter expert for all resilience matters, including upcoming regulatory changes.

Undertake the review of FCA resilience regulatory changes.

Run global Resilience projects across all Group entities.

Provide resilience reporting to the EMEA Risk and Compliance Committee, and relevant Boards.

Business Continuity:

Managing and maintaining the business continuity policy and procedures (including the Business Continuity plans), such as:

• Business Continuity policy
• Business Continuity Executive Group Response Plan

Implementing a Business Impact Analysis (BIA) programme that meets all necessary regulatory requirements.

Creation and maintenance of Business Continuity plans across locations and functions.

Undertaking and developing the Business Continuity testing programme and, where appropriate, the Group.

Coordinate and run the global and regional Business Continuity tabletop exercises, in conjunction with Technology teams.

Management of Business Continuity incidents, ensuring the appropriate response and communications are taken.

Ensuring all key stakeholders, including Business Continuity Coordinators, are trained on their business continuity responsibilities.

Coordinating and overseeing the third-party due diligence processes undertaken by the Senior Relationship Managers, including the creation of bespoke questionnaires.

Oversight of the ICT Risk Framework, partnering with the first line IT Risk function, including annual refresh of the Critical and Important Functions (DORA).

Chair of the ICT Risk Governance Committee, providing input and challenge.

Input into the DORA incident reporting and Register of Information process.

Partnering with the Information Security team to ensure effective cyber-security resilience.

EXPERIENCE REQUIRED:

• Demonstrative experience in an asset / investment management firm as a member of operational / IT risk, BCP, Resilience or internal audit team (5 years minimum)
• Ability to develop strong relationships with key stakeholders and delegates across the organization.
• Attention to detail, ability to work to competing deadlines, and a solutions-focused approach.
• Strong organizational, communication and time management skills are essential.
• Team player with strong work ethic and positive attitude

For further information please contact Caitlynn Fourie