Operational Resilience Manager

TRIA; Slough; Hybrid; GBP 77,000 - 94,000; Full time

Job summary

TRIA is seeking an Operational Resilience Manager in London, working hybrid with 2 days on-site per week. You will embed and mature resilience across Technology, Operations and Risk, ensuring IBS are robust and regulatory requirements are met.

You will lead and influence stakeholders, shaping resilience capabilities while guiding the business through evolving FCA and PRA expectations.

Qualifications

• Proven experience embedding Operational Resilience frameworks from scratch.
• Strong understanding of FCA/PRA requirements, including SS1/21 and SS1/22.
• Experience identifying resilience risks and improving organisational resilience.
• Strong stakeholder engagement and communication skills.
• Pragmatic approach with influence across the business.
• Previous leadership or people management experience.

Responsibilities

• Embed and mature Operational Resilience across the business.
• Oversee Important Business Services (IBS) and resilience framework.
• Collaborate with Technology, Operations and Risk teams.
• Ensure ongoing regulatory requirements are met.

Skills

Operational Resilience

FCA/PRA knowledge

Stakeholder engagement

Leadership

Job description

Operational Resilience Manager

First Line Risk / Operational Resilience / FCA / PRA

Salary: +/- £85,000 + 15% Bonus

Location: London (2 days per week)

This is an exciting opportunity to join a market-leading insurance organisation undergoing an enterprise-wide digital transformation programme. The business is modernising its technology estate, moving to the cloud, implementing new tooling, and evolving the way it operates. As a result, Operational Resilience has become a key strategic priority, ensuring the organisation can continue to deliver critical services whilst meeting regulatory requirements.

As the Operational Resilience Manager, you'll play a key role in embedding and maturing Operational Resilience across the business. Working closely with stakeholders across Technology, Operations and Risk, you'll help shape the resilience framework, oversee Important Business Services (IBS), and ensure the organisation continues to meet evolving FCA and PRA regulatory requirements.

This role is ideal for someone who enjoys building capability, influencing stakeholders and driving resilience maturity within a changing environment.

Experience Required:

• Proven experience embedding Operational Resilience frameworks from scratch
• Strong understanding of FCA/PRA regulatory requirements, including SS1/21 and SS1/22
• Experience identifying resilience risks and improving organisational resilience
• Strong stakeholder engagement and communication skills
• Pragmatic approach with the ability to influence across the business
• Previous leadership or people management experience