Senior Executive Operational Resilience

iFAST Global Bank Ltd; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Private Medical Insurance

60-40 Hybrid working after probation

Training and development

Free gym access in the building

Job summary

iFAST Global Bank Ltd is seeking a skilled Operational Resilience specialist to strengthen the bank's ability to withstand disruptions and comply with BoE, FCA and PRA requirements.

You will develop, implement and continually refine the resilience framework, coordinating across risk, compliance, IT and business units while leading testing, scenario exercises and third-party assessments to ensure robust recovery capabilities.

Qualifications

• 4+ years of experience in managing business continuity, IT disaster recovery or operational resilience.
• Experience in the financial services sector, preferably in a bank or regulated entity.
• Knowledge of PRA, FCA and Bank of England operational resilience regulations (SS1/21, PS6/21).
• Strong knowledge in BCP, disaster recovery, incident management and crisis response.
• Strong risk management knowledge and experience with risk assessments and resiliency metrics.
• Degree in IT, Cybersecurity or equivalent with relevant certifications; tech-training is a plus.

Responsibilities

• Prepare and submit reports on operational resilience, control effectiveness and tests.
• Coordinate audits on operational resilience and track findings to closure.
• Test impact tolerances and produce evidence, analysis and remediation plans for breaches.
• Develop and refine BCM, Incident and Crisis Management and Incident Response Plans.
• Coordinate resilience testing exercises including scenario and stress tests.
• Monitor regulatory developments and translate requirements into updates to the framework.

Skills

Business continuity

Disaster recovery

Operational resilience

Risk assessment

Incident management

Crisis management

Education

Degree in IT or Cybersecurity

Certifications in BCP/ITDR/operational resilience

Job description

We're looking for a skilled and proactive specialist in Operational Resilience to join our team and play a critical role in strengthening the bank's ability to withstand and recover from disruptions. This position is central to ensuring our compliance with the stringent operational resilience requirements set by the Bank of England, Financial Conduct Authority (FCA), and Prudential Regulation Authority (PRA). You'll be instrumental in developing, implementing, and continually refining our operational resilience framework . Working closely with various business units, operations, and technology teams, you'll enhance our resilience posture, empowering the bank to effectively prevent, respond to, recover from, and learn from any operational disruption.

What You'll Do:

• Prepare and submit reports on operational resilience, control effectiveness, plans, implementation and testing to stakeholders and senior management.
• Own the coordination of internal and external audits on operational resilience, providing evidence packs and tracking findings and actions through to closure.
• Regularly test and validate impact tolerances to assess the bank's ability to recover within defined limits, producing test evidence, results analysis and remediation plans for any breaches.
• Develop, test and refine Business Continuity Management, Incident and Crisis Management and Incident Response Plans.
• Coordinate operational resilience testing exercises, including scenario testing, stress testing, and crisis simulations.
• Monitor regulatory developments and evolving resilience standards and translate emerging requirements into updates to the Operational Resilience Framework, policies and procedures.
• Monitor and report on operational incidents, maintaining a lessons-learned register and tracking remediation actions through to closure.
• Assess and oversee the operational resilience of third-party service providers, including cloud and payment service providers.
• Act as the primary liaison with IT for disaster recovery planning, testing and execution, and work with IT and cyber security teams to ensure technology resilience and cyber threat mitigation strategies are aligned with operational resilience objectives.
• Assess and document the resilience impact of cloud adoption and payment scheme changes (e.g. CHAPS, FPS, SWIFT, etc.), producing resilience impact assessments for sign-off.
• Collaborate with key stakeholders across risk, compliance, operations, IT and business functions to embed resilience principles.
• Develop and deliver operational resilience awareness training and communications to staff, stakeholders and senior management.

Key Deliverables

The job holder owns and maintains the following as evidence of control effectiveness:

• IBS register and impact tolerance workbook, version-controlled and kept current.
• Scenario and impact tolerance test reports, including results analysis and remediation plans for any breaches.
• BCM, Crisis Management and Incident Response plans, tested and refreshed on an agreed cycle.
• Third-party resilience assessments for cloud and payment service providers.
• Operational resilience MI packs for OPCO and other committees as requested.
• Audit evidence packs and action trackers, maintained through to closure.
• Incident lessons-learned register and remediation tracker.
• Training completion records evidencing resilience awareness across staff, stakeholders and senior management.

4+ years of experience in managing business continuity, IT disaster recovery or operational resilience.

Experience within financial services sector, preferably in a bank or regulated entity.

Knowledge and understanding of PRA, FCA and Bank of England regulations on operational resilience, including SS1/21 and PS6/21.

Strong knowledge and experience in BCP, disaster recovery, incident management, and crisis response.

Strong risk management knowledge and experience in conducting risk assessments, impact tolerances, scenario testing and developing resilience metrics.

Degree in IT, Cybersecurity or equivalent and/or relevant and specialized skills and certification in business continuity, IT disaster recovery, operational resilience.

Technology-centric training and certification is an advantage.

• 25 days annual leave entitlement plus 8 bank holidays
• Pension scheme, 4% employer contribution
• Private Medical Insurance
• 60-40 Hybrid working after successful probation period
• Training and development
• Free gym access in the building