Business Resilience Manager

Map Room; Doncaster; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

Map Room is seeking a candidate for a leadership role within their business resilience team in Doncaster. This position requires overseeing operational resilience and business continuity frameworks while partnering closely with stakeholders.

The ideal candidate will have strong experience in operational resilience, with a focus on managing third-party risks and working within regulated industries. The role has an 'on call' aspect and requires a commitment to driving continuous improvement.

Qualifications

• Proven experience in Operational Resilience, Business Continuity, or a related risk discipline.
• Strong understanding of operational resilience frameworks and incident management.
• Experience working with third-party suppliers to enhance resilience capabilities.

Responsibilities

• Own and oversee the delivery of Operational Resilience frameworks, policies, and procedures.
• Develop and enhance the third-party resilience framework.
• Partner with stakeholders to design and implement resilience strategies.

Skills

Operational Resilience

Business Continuity

Risk Management

Incident Management

Resilience Testing Methodologies

Job description

We are working with a large financial institute who are looking to enhance and develop their business resilience team. The team are split across the UK, this role will require at least one day on site at either their Doncaster or London office. Within this role you will be leading a team of 2 analysts. This role is a 1st line focussed role and will require an “on call” aspect.

The Role

• Own and oversee the delivery of Operational Resilience and Business Continuity frameworks, policies, and procedures
• Develop, maintain, and enhance the third-party resilience framework
• Partner with business stakeholders to design, implement, and test resilience strategies, business continuity plans, and incident response playbooks
• Coordinate and deliver annual operational resilience assessments in accordance with internal standards and regulatory requirements
• Identify opportunities to improve resilience processes, governance frameworks, and testing methodologies
• Drive continuous improvement initiatives across resilience and continuity programmes
• Communicate resilience outcomes, risks, and performance metrics to senior leadership and governance forums
• Collaborate with central resilience, risk, and compliance teams to ensure alignment with organisational strategy and standards
• Act as a subject matter expert for operational resilience and business continuity, providing guidance to business stakeholders

Your Profile

• Proven experience in Operational Resilience, Business Continuity, Third-Party Risk Management, Supplier Resilience, or a related risk and resilience discipline.
• Strong understanding of operational resilience frameworks, business continuity planning, incident management, and resilience testing methodologies.
• Experience working with third-party suppliers and outsourced service providers to assess and enhance resilience capabilities.
• Ability to identify operational vulnerabilities, assess risks, and develop practical mitigation strategies
• Experience delivering resilience programmes within a regulated environment, ideally within financial services or another highly regulated industry.