Senior OpenShift Platform Lead - Kubernetes Ops (Hybrid)

Lloyds Bank plc

Manchester

Hybrid

GBP 73,000 - 81,000

Full time

14 days+

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Benefits offered by this job

Pension up to 15%

Annual bonus

Share schemes

Lifestyle perks

30 days' holiday

Wellbeing initiatives & parental leave

Job summary

Lloyds Bank plc is seeking a Senior OpenShift Platform Operations Lead to own the operational performance, resilience and security of our OpenShift estate. This role shapes standards, drives best practice, and collaborates with Platform Engineering, SRE, Security and Service Management teams.

You will influence technical direction, improve operational maturity and lead responses to complex incidents to deliver reliable services at scale.

Qualifications

Extensive experience operating large-scale OpenShift or Kubernetes platforms in production.
Experience leading platform operations, incident management and service recovery across complex environments.
Solid understanding of operational security controls incl. RBAC, certificates, secrets management, authentication and audit requirements.
Experience managing platform upgrades, change governance and lifecycle in regulated environments.
Strong stakeholder management to influence and align Engineering, SRE, Operations and Security teams.
Experience supporting OpenShift platforms across private cloud or hybrid cloud environments.
Knowledge of SRE and modern observability practices, monitoring and alerting.
Experience working with vendor support teams including Red Hat.

Responsibilities

Leading operational outcomes across our OpenShift platform estate, ensuring services remain secure, resilient, compliant and fully supported.
Defining and embedding operational standards, runbooks and governance across incident management, change execution, access controls and platform lifecycle activities.
Providing leadership during major incidents, coordinating technical teams and driving root cause analysis and long-term improvements.
Overseeing platform upgrades, patching and lifecycle management, ensuring changes are delivered safely and in line with risk and security requirements.
Driving improvements in monitoring, observability and operational telemetry to enable proactive platform management.
Partnering with Platform Engineering teams to ensure new capabilities are operationally ready and documented.
Coaching and mentoring colleagues, raising operational standards and building platform operations capability.
Participating in a structured on-call rota, providing support outside normal hours as part of a 24/7 service model.