Senior Office & Operations Manager

Beeches Tree Care; Sutton; On-site; GBP 38,000 - 42,000; Full time

Job summary

Beeches Tree Care Services Ltd is seeking an experienced Office Manager to run the day-to-day operations in a busy office within the London Borough of Sutton. You will be the hub between customers, employees, subcontractors, and senior management, ensuring smooth administration, IT, accounts, sales and contract reporting.

You will manage director-level diary, oversee website updates, invoices, and KPI reporting, while coordinating across multiple tasks in a fast-paced environment.

Qualifications

• Minimum five years' Office Management experience.
• Advanced IT skills including Microsoft Office and Outlook.
• Experience setting up and maintaining office filing systems and processes.
• Accounts data input experience.
• Director-level diary management experience.
• Strong customer service and liaison skills.

Responsibilities

• General Administration and IT: Manage Director and sales team emails, keep IT systems, website and phones running, suggest improvements, order office supplies and manage bespoke software.
• Records and Systems: Maintain up‑to‑date files for vehicles, machinery, customer records, accounts, works scheduling and personnel.
• Sales and Marketing: Update the website and social media, run mailshots and follow-ups.
• Accounts (Xero): Input sales ledger data, perform credit control, bank reconciliation, raise invoices and log works.
• Contracts Management: Support Contracts Manager with reporting and KPI monitoring and provide information for invoicing and updates.
• Wider Responsibilities: Manage Director's diary, liaise with customers, authorities and hire companies, organise staff training and vehicle servicing.

Skills

Office management

Administration

IT skills

Diary management

Customer service

Multitasking

Deadline management

Communication

Independence

English & Maths (GCSE)

Education

GCSE English & Maths

Tools

Xero

Eezytreev

Job description

Beeches Tree Care Services Ltd is seeking an experienced Office Manager to run the day-to-day operations in a busy office within the London Borough of Sutton. You will be the hub between customers, employees, subcontractors, and senior management, ensuring smooth administration, IT, accounts, sales and contract reporting.

You will manage director-level diary, oversee website updates, invoices, and KPI reporting, while coordinating across multiple tasks in a fast-paced environment.