Office Manager

Beeches Tree Care; Sutton; On-site; GBP 38,000 - 42,000; Full time

Job summary

Beeches Tree Care Services Ltd is seeking an experienced Office Manager to run the day-to-day operations in a busy office within the London Borough of Sutton. You will be the hub between customers, employees, subcontractors, and senior management, ensuring smooth administration, IT, accounts, sales and contract reporting.

You will manage director-level diary, oversee website updates, invoices, and KPI reporting, while coordinating across multiple tasks in a fast-paced environment.

Qualifications

• Minimum five years' Office Management experience.
• Advanced IT skills including Microsoft Office and Outlook.
• Experience setting up and maintaining office filing systems and processes.
• Accounts data input experience.
• Director-level diary management experience.
• Strong customer service and liaison skills.

Responsibilities

• General Administration and IT: Manage Director and sales team emails, keep IT systems, website and phones running, suggest improvements, order office supplies and manage bespoke software.
• Records and Systems: Maintain up‑to‑date files for vehicles, machinery, customer records, accounts, works scheduling and personnel.
• Sales and Marketing: Update the website and social media, run mailshots and follow-ups.
• Accounts (Xero): Input sales ledger data, perform credit control, bank reconciliation, raise invoices and log works.
• Contracts Management: Support Contracts Manager with reporting and KPI monitoring and provide information for invoicing and updates.
• Wider Responsibilities: Manage Director's diary, liaise with customers, authorities and hire companies, organise staff training and vehicle servicing.

Skills

Office management

Administration

IT skills

Diary management

Customer service

Multitasking

Deadline management

Communication

Independence

English & Maths (GCSE)

Education

GCSE English & Maths

Tools

Xero

Eezytreev

Job description

Office Manager

Beeches Tree Care Services Ltd

Location: Office-based (site office environment) – London Borough of Sutton

Salary: £38,000 – £42,000

Hours: Full-time

About the Role

Beeches Tree Care Services Ltd is looking for an experienced, highly organised Office Manager to run the day-to-day operations of our busy office. This is a varied, hands‑on role at the heart of the business – you'll be the vital link between our customers, employees, subcontractors, and senior management, keeping the Directors informed and up to date on all aspects of daily operations.

You'll take ownership of everything from general administration and IT to accounts, sales and marketing, and contract reporting. If you thrive on variety, enjoy juggling priorities, and take pride in keeping an office running like clockwork, we'd love to hear from you.

What You'll Be Doing

General Administration and IT:

• Managing email for the Director and sales team.
• Keeping IT systems, website and phones running smoothly.
• Recommending and implementing system improvements.
• Ordering office supplies and managing bespoke company software.

Records and Systems:

• Maintaining up-to-date files for vehicles / machinery (service, MOT, tax), customer records, company accounts, works scheduling and personnel.

Sales and Marketing:

• Updating the website and social media channels.
• Running mailshots and telephone follow-ups.

Accounts (Xero):

• Sales ledger data input and credit control.
• Bank reconciliation.
• Raising invoices and logging works on contract portals.

Contracts Management:

• Supporting the Contracts Manager with reporting and KPI monitoring.
• Collating information for invoicing and stakeholder / Director updates.
• Providing information to teams to deliver works in line with contracts.

Wider Responsibilities:

• Director's diary and works schedule management.
• Liaising with private and commercial customers, site visitors and general enquiries.
• Liaising with Local Authorities (TPOs, parking suspensions) and hire companies (e.g. crane bookings).
• Organising staff training, travel, audits and quality accreditations.
• Organising vehicle MOTs and servicing.
• Supporting staff with processes and procedures.

What We're Looking For

Essential:

• Minimum five years' Office Management experience.
• Strong general administration skills.
• Advanced IT skills, including Microsoft Office and Outlook.
• Experience setting up and maintaining office filing systems and processes.
• Accounts data input experience.
• Director-level diary management experience.
• Strong customer service and liaison skills.
• Ability to work independently and unsupervised.
• Comfortable working across multiple tasks and meeting deadlines under pressure.
• GCSE (or equivalent) Level 2+ in English and Mathematics.

Desirable:

• Experience with Xero.
• Website and social media management (e.g. Instagram).
• Marketing experience.
• Familiarity with Eezytreev or similar contract management software.

About Us

Beeches Tree Care Services Ltd is an established arboricultural company based in the London Borough of Sutton, delivering high-quality tree care services to private and commercial customers.