Senior Network Tooling Engineer

BT Group; Birmingham; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

10% on target annual bonus

Private GP 24/7 for you and family

Pension scheme – 5% from you and 10%?€

Holiday purchase scheme

Discounted BT products

Job summary

BT Group is seeking a Senior Network Tooling Engineer to support the HMRC network tooling estate, ensuring monitoring, alerting and automation run smoothly. The role includes lab environments, virtualisation, and collaboration with multiple teams to drive improvements.

You will troubleshoot complex networks and contribute to a modern, AI-enabled operations landscape, with flexible hybrid working and security clearance requirements.

Qualifications

• Experience supporting and configuring enterprise monitoring, management and automation platforms.
• Hands-on with VMware virtualised environments and network virtualization labs.
• Familiar with automation/scripting and root-cause analysis.

Responsibilities

• Provide technical support and lifecycle management for HMRC network tooling estate.
• Install, configure, administer and troubleshoot virtualised environments and networking components.
• Lead investigations and support transitions of projects into live operation.
• Collaborate with HMRC, suppliers and internal teams to drive service improvements.

Skills

Network tooling

Lab virtualization

Python scripting

CI/CD pipelines

Netscout

CCNP

Tools

VMware vSphere

EVE-NG

Cisco Modeling Labs

Netscout

Job description

Req ID: 62823Job Function: ServicePosting Start Date: 17/09/2026Posting End Date: 01/10/2026Division: UK BusinessJob Location: GBR-Birmingham-Three SnowhillAdvertised Salary: CompetitiveJob Req ID: 62823Posting Date: 17/09/2026 - 01/10/2026Function: ServiceLocation: BirminghamSalary: CompetitiveAbout the roleJoin BT Managed Service and play a pivotal role in supporting a major UK Government client, HMRC, where you'll manage and enhance the monitoring, alerting and automation capabilities that keep a critical network running at its best. As a Senior Network Tooling Engineer, you'll use your expertise to develop and optimise tooling, troubleshoot complex technical challenges, and drive continuous improvements across the estate. This is an opportunity to make a real impact in a high-profile environment, working with cutting-edge technologies while influencing the future of network operations and automation.The successful candidate must be eligible for, and able to obtain and maintain, SC UK Government Security Clearance.What you’ll be doingProvide technical support and lifecycle management for the HMRC network tooling estate, ensuring the effective operation of monitoring, alerting and automation platforms.Install, configure, administer and troubleshoot virtualised environments, including the deployment and management of virtual machines and associated networking components.Manage and develop lab environments using network virtualisation technologies, supporting testing, validation and service readiness activities.Lead technical investigations, review proposed changes to minimise risk, and support the transition of new projects and solutions into live operational support.Collaborate with HMRC, suppliers and internal teams to drive continual service improvement while ensuring compliance with BT and customer policies, standards and governance requirements.Essential Skills / ExperienceExperience supporting and configuring enterprise monitoring, management and automation platforms, with a strong understanding of network operations and service support.Hands-on experience with VMware virtualised environments, including the deployment, administration and troubleshooting of virtual machines, alongside network virtualisation platforms such as EVE-NG or Cisco Modeling Labs (CML), and networking technologies including LAN, WAN, VLAN and WLANExperience with network troubleshooting, network performance monitoring and diagnostic tools (e.g. Netscout) packet analysis, automation and scripting technologies such as Python, PowerShell, Ansible, GitLab, and CI/CD pipelines, with the ability to perform effective root cause analysis.Desirable Skills / ExperienceIndustry-recognised networking certification (e.g. CCNP)Our PackageTailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:• 10% on target annual bonus• Access to an online private GP 24/7 for you and your immediate family• Market-leading paid carers leave with up to 2 weeks off• Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay• Discounted EE and BT products, including mobile and broadband• Market leading Pension scheme – 5% from you and 10% from us• Holiday purchase schemeYou can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.Flexible WorkingThis role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.Join us at a pivotal moment for BT Business. We are executing a multi-year transformation to restore growth, modernise at scale and unlock new markets beyond connectivity. Our ambition is clear – return to sustainable revenue and EBITDA growth, strengthen our market position, and deliver meaningful shareholder value through disciplined execution and bold reinvention.We are fundamentally reshaping the business – simplifying our portfolio, digitising our customer experience and building market-leading capability across cyber, AI and managed services, all powered by the UK’s leading fixed and mobile networks. This is a shift from a legacy connectivity provider to a modern, solutions-led, AI-first business that can truly differentiate in a competitive and fast-moving market.With execution momentum building and a clear path to growth, the opportunity now is to scale what works, accelerate performance and fully realise our potential. This is about delivering against ambitious financial outcomes while transforming how we operate – creating a business that is simpler, faster, more innovative and easier to do business with.If you want to be part of the team shaping the turnaround of a multi-billion-pound business – and building a stronger, more competitive BT for the future – this is your moment.