Network Configuration Engineer

BT Group; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

On-target bonus

Flexible and smart working

Training and development

Share options

Pension scheme

Discounts on BT & EE products

25 days annual leave

Volunteer days

Job summary

BT Group seeks a Network Configuration Engineer to design, configure, test and troubleshoot customer networks, translating requirements into precise configurations, diagrams and instructions for field agents. You will provide remote support and act as a technical escalation point to ensure resilient deployments.

You’ll work with vendors including Cisco, Fortinet, Juniper and Aruba, hold or be able to obtain Government clearance (NPPV3), and contribute to project work packages while delivering

Qualifications

• Security clearance (Government/NPPV3) required or obtainable
• Network design, configuration and implementation skills/accreditations
• Troubleshooting customer network deployments
• Experience with vendors: Cisco, Fortinet, Draytek, Meraki, Juniper, Palo Alto, Aruba
• Cisco CCNP or other vendor accreditations preferred
• Evidence of testing and troubleshooting
• Evidence of taking ownership of delivering project work packages

Responsibilities

• Design, configure, test and troubleshoot networks
• Translate customer requirements into configurations, diagrams and instructions for other agents
• Provide technical escalation within the team for complex issues
• Provide remote support to onsite engineers during deployment and issue resolution

Skills

Government clearance

NPPV3

Network design

Configuration

Troubleshooting

Vendor accreditations

Cisco CCNP

Testing

Project ownership

Job description

Job Description

Network Configuration Engineer

About the role

This highly technical Service Delivery role enables the implementation of the latest technology to meet our customers business needs. We provide managed IT solutions to thousands of customers across the globe, who rely on BT to keep their critical business operations running.

Through expert skills and collaboration, we configure, implement, test, troubleshoot and continually monitor our customers networks to seemlessly ensure the resilience and availability they need.

What you’ll be doing

• Designing and configuring, testing and troubleshooting networks
• Translating customer requirements into accurate, working configurations, diagrams and instructions for other agents
• Providing point of technical escalation within the team for complex issues
• Providing remote support to onsite engineers during solution deployment and resolving issues

Essential Skills / Experience

• Exisiting, or ability to gain Government Security Clearance and NPPV3
• Network design, configuration and implemetation skills/accreditations
• Troubleshooting customer network deployments
• Vendors include Cisco, Fortinet, Draytek, Meraki, Juniper, Palo Alto, Aruba
• Cisco CCNP and any other vendor accreditations
• Evidence of Testing and Troubleshooting
• Evidence of taking ownership of delivering project work packages

Our Package

• Competitive salary and on-target bonus plan
• Flexible and smart working
• Training and development opportunities
• Competitive share options and pension scheme
• Access to discounts on BT & EE products
• 25 days annual leave (not including bank holidays)
• 3 days paid volunteering a year
• Weekly Hours: 37.5
• Salary: Level D
• Position Type: Full-time
• Contract: Permanent

Join us at a pivotal moment for BT Business. We are executing a multi-year transformation to restore growth, modernise at scale and unlock new markets beyond connectivity. Our ambition is clear – return to sustainable revenue and EBITDA growth, strengthen our market position, and deliver meaningful shareholder value through disciplined execution and bold reinvention.

We are fundamentally reshaping the business – simplifying our portfolio, digitising our customer experience and building market-leading capability across cyber, AI and managed services, all powered by the UK’s leading fixed and mobile networks. This is a shift from a legacy connectivity provider to a modern, solutions-led, AI-first business that can truly differentiate in a competitive and fast-moving market.

With execution momentum building and a clear path to growth, the opportunity now is to scale what works, accelerate performance and fully realise our potential. This is about delivering against ambitious financial outcomes while transforming how we operate – creating a business that is simpler, faster, more innovative and easier to do business with.

If you want to be part of the team shaping the turnaround of a multi-billion-pound business – and building a stronger, more competitive BT for the future – this is your moment.