Senior Network & Telephony Engineer (Hybrid)

"Stevenage Borough Council"; Stevenage; Hybrid; GBP 43,000 - 47,000; Full time

Benefits offered by this job

Pension Scheme

Flexible working

25 days holiday

Learning and development

Cycle to Work

Employee Discounts

Public transport subsidies

Job summary

Stevenage Borough Council is recruiting an ICT Senior Network and Telephony Engineer in Stevenage. The role focuses on ensuring reliable network operations across council infrastructure, supporting voice and data services while collaborating with managers, suppliers, and stakeholders.

You will design, implement, and maintain robust network and telephony solutions, with proactive monitoring, capacity planning, and alignment to strategic objectives. Hybrid working available.

Qualifications

• Experience in delivering reliable network and telephony services.
• Strong analytical and planning skills with risk assessment and documentation.
• Customer-focused mindset and commitment to excellent service delivery.
• Ability to communicate complex information clearly and make sound decisions under pressure.

Responsibilities

• Resolve complex network/telephony issues escalated by ICT support teams.
• Design, implement, and maintain robust network and telephony solutions aligned with council goals.
• Proactive monitoring and capacity planning to meet evolving business needs.
• Collaborate with project managers to ensure successful project delivery in network and telephony.
• Ensure council buildings stay connected and staff can communicate effectively.

Skills

Network engineering

Telephony

Stakeholder communication

Job description

Stevenage Borough Council is recruiting an ICT Senior Network and Telephony Engineer in Stevenage. The role focuses on ensuring reliable network operations across council infrastructure, supporting voice and data services while collaborating with managers, suppliers, and stakeholders.

You will design, implement, and maintain robust network and telephony solutions, with proactive monitoring, capacity planning, and alignment to strategic objectives. Hybrid working available.