Senior Network Analyst

We Manage Jobs(WMJobs); Metropolitan Borough of Solihull; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading council is seeking a Senior Network Analyst to join their Networks Team, responsible for installing, configuring, and maintaining the network infrastructure. This full-time role comes with flexible working options, generous leave, and various employee benefits. Ideal candidates will have strong network security knowledge and effective communication skills to support critical services for Solihull residents.

Benefits

Flexible working options

Generous annual leave entitlements

Employee Assistance Programme

Family and carer friendly policies

Local Government Pension Scheme

Staff discounts and subsidised travel passes

Qualifications

• Excellent working knowledge of Network security administration.
• Experience of installing, configuring, and maintaining network hardware.
• Ability to provide technical support and advice.

Responsibilities

• Installing network infrastructure hardware and software.
• Providing technical support and guidance to users.
• Monitoring network performance and ensuring SLAs are met.

Skills

Network security administration

Technical support

Effective communication

Monitoring network performance

VPN support

Tools

Network hardware (switches, routers, firewalls)

Job description

Senior Network Analyst

Full time, permanent

Hours: 37

We are looking for a Senior Network Analyst to join our Networks Team, providing a comprehensive range of services to customers including the purchasing, installation, configuration and technical support of the network infrastructure (LAN & WAN).

Your responsibilities will include:

• Installing network infrastructure hardware and software (e.g. switches, routers, firewalls) in line with agreed timescales and organisational standards.
• Providing technical support and guidance to users experiencing issues accessing the corporate network or authorised external systems.
• Maintaining the security of the corporate network in accordance with the organisation’s Network Security Policy and best practice.
• Monitoring network performance and take proactive measures to ensure Service Level Agreements (SLAs) are consistently met.
• Delivering formal training sessions and technical presentations to users and colleagues as needed.

You will have:

• An excellent working knowledge of Network security administration
• Effective communication skills with the ability to produce reports and present information to customers at all levels within the Authority, and suppliers.
• Experience of installing, configuring, and maintaining network hardware (e.g. switches, routers, firewalls, wireless access points).
• Experience of managing and monitoring network performance
• Experience of implementing and supporting VPNs
• Ability to provide technical support and advice to other team members and customers.

In return, this is an excellent opportunity to support crucial council services that improve the lives of Solihull residents.

We also offer:

• A range of flexible working options,
• Generous annual leave entitlements with the opportunity to purchase up to 10-days additional leave per year
• Access to our Employee Assistance Programme – a 24 hour independent, free and confidential advice and support service
• Family and carer friendly policies
• Access to the Local Government Pension Scheme
• Employee benefits including staff discounts, subsidised travel passes and Cycle 2 Work Scheme

This is an essential car user post as the demands of the job make it operationally essential and there is a contractual requirement to make a suitable vehicle available to ensure the requirements of the job can be carried out effectively.

Applicants must be able to drive, have a driving licence and be a car owner, however for disabled applicants, reasonable adjustments will be made when required.

In the event of network outages, you may, on occasion, be required to work outside of standard office hours to ensure continuity of critical services.We ask that you are geographically located within a short distance of Solihull to enable a timely response.

To apply, please click on the link below. Your application should be in your own words and reflect your own personal experiences.

If you have a specific question regarding this post, please contact Simon Allcock, Network Manager on 0121 704 6256

Closing Date: 22nd June 2025

Interview Date: w/c 30th June 2025

Solihull Council is proud to be an Equal Opportunities Employer.We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.

Solihull Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of children, young people and adults at risk, and requires all staff and volunteers to share this commitment.

Attached documents
Network Analyst - JDPS 2025 - FINAL.docx