Senior MSK Administration Lead - Ops, Quality & Growth

Sirona care & health; Little Bristol; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

NHS benefits

NHS Pension Scheme

Job summary

Sirona care & health in Bristol, North Somerset or South Gloucestershire invites an experienced Senior MSK Administrator to join our team. You will oversee day-to-day work of administrative colleagues, manage appointment bookings, workforce allocation, caseloads and patient communication across localities, and support post-clinic actions.

You will lead diary maintenance, EMIS documentation, data quality monitoring, audits and performance reviews, with line management duties and staff

Responsibilities

• Oversee day-to-day work of administrative colleagues across defined localities.
• Manage appointment booking, workforce allocation, caseload management, patient communication and post-clinic actions.
• Support development and maintenance of diaries, templates and documentation in EMIS.
• Monitor data quality, support audits and review performance information to identify improvements.
• Handle concerns, complaints and adverse events with escalation to line management when needed.
• Provide line management and staff development through training, mentoring and day-to-day guidance; participate in recruitment and succession planning.

Job description

Sirona care & health in Bristol, North Somerset or South Gloucestershire invites an experienced Senior MSK Administrator to join our team. You will oversee day-to-day work of administrative colleagues, manage appointment bookings, workforce allocation, caseloads and patient communication across localities, and support post-clinic actions.

You will lead diary maintenance, EMIS documentation, data quality monitoring, audits and performance reviews, with line management duties and staff