SENIOR MOTOR CLAIMS HANDLER - INTERVENTION

Clark James Recruitment; West Kirby; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Bonus scheme

Progression paths

Comprehensive benefits

Job summary

Clark James Recruitment in the United Kingdom is seeking a Senior Motor Insurance Claims Handler with at least 3 years' experience handling motor claims for insurers, brokers or accident management firms. You will assess liability and determine the best intervention to resolve each case, taking ownership from cradle to grave.

This role involves managing claims from notification to settlement, including repairs, mobility solutions, total loss and recovery actions.

Qualifications

• At least 3 years' experience managing motor claims for insurers, brokers or accident management.
• Ability to assess liability and determine the most appropriate intervention strategy.
• Experience handling motor claims from cradle to grave.

Responsibilities

• Investigate motor incidents, establish facts and assess liability.
• Take ownership of claims from notification through to settlement.
• Manage repairs, mobility solutions, total loss, recovery actions and cash settlements.

Skills

Motor insurance claims

Job description

If you have at least 3 years experience managing Motor Insurance claims for an Insurer, broker or in accident management this brilliant new role could be right for you with a solid salary, bonus scheme, progression paths and comprehensive benefits.

You must be experienced enough to assess liability and determine the most appropriate intervention strategy by working closely with customers, third-party insurers, solicitors, repairers, credit hire organisations taking ownership of the claims cradle to grave. This role won’t suit unless you have worked in Motor Insurance claims.

As a Senior Claims Handler, you will play a key role in delivering outstanding customer outcomes from the very first point of contact. You will investigate motor incidents, establish the facts, assess liability, and identify the most effective route to resolution for both our policyholders and third parties.

Through non-fault and third-party capture strategies, you will take ownership of claims from notification through to settlement, managing repairs, mobility solutions, total loss claims, recovery actions, and cash settlements. This is an opportunity to make a real difference to customers by providing expert guidance, resolving claims effectively, and ensuring every interaction delivers a positive experience.

You will need to show a little flexibility with the hours you can work, your week will be 37.5 hours and some days you will start/end earlier on a rota plus one in 5 Saturdays in lieu of a week day off.

If you have the required Motor Insurance experience.