Senior Mobile Device Management Engineer (3rd Line)

Computacenter AG & Co. oHG; Hatfield; On-site; GBP 55,000 - 75,000; Full time

Job summary

Computacenter is seeking a Third Line Build Analyst to join the Hatfield-based Service Desk team. You will own end-to-end mobile device management, deploying and supporting OS updates across a managed customer environment using Workspace ONE, Intune, and related tools.

You will coordinate with internal teams and external vendors, manage enrolment, configuration, and in-life support of devices, and ensure secure, compliant configurations and timely incident resolution.

Qualifications

• 3rd line support or senior mobile endpoint engineering experience.
• Hands-on with Workspace ONE, Blackberry, Intune for large customer estates.
• Experience with iOS/Android OS releases, policy and configuration management.

Responsibilities

• Manage mobile OS deployments, configurations and support for a managed service customer.
• Oversee enrolment, configuration and in-life support of devices, including OS releases.
• Coordinate with internal teams, customer stakeholders and vendors to ensure aligned delivery and issue resolution.
• Maintain strong incident queues and SLAs while delivering secure, standardised end-to-end mobile services.

Skills

3rd line support

Mobile endpoint engineering

Tools

Workspace ONE

Intune

Blackberry UEM

JAMF

Apple Business Manager

Android Enterprise Manager

Samsung KNOX

ZTNA

Entra ID

M365

Job description

Computacenter is seeking a Third Line Build Analyst to join the Hatfield-based Service Desk team. You will own end-to-end mobile device management, deploying and supporting OS updates across a managed customer environment using Workspace ONE, Intune, and related tools.

You will coordinate with internal teams and external vendors, manage enrolment, configuration, and in-life support of devices, and ensure secure, compliant configurations and timely incident resolution.