Senior Mobile Device Management Engineer

Computacenter PLC; Nottingham; On-site; GBP 55,000 - 75,000; Full time

Job summary

Computacenter plc is seeking a 3rd Line Engineer - Mobile Device Management to join our Endpoint Build and Configuration team. You will oversee the end-to-end lifecycle of mobile devices, from enrolment and configuration through to in-life support, ensuring environments remain secure and compliant.

You will work with Workspace ONE, Blackberry UEM, and Microsoft Intune to manage device environments and deploy OS updates, configurations, and policies.

Qualifications

• Experience in 3rd line support for mobile device management.
• Experience with enrolling, configuring and supporting iOS and Android devices.
• Ability to manage device OS deployments and policy configurations.

Responsibilities

• Provide 3rd line technical support for complex mobile device management issues across a large customer estate.
• Manage and support mobile device environments using Workspace ONE, Blackberry UEM, Microsoft Intune and other modern device management technologies.
• Deliver end-to-end enrolment, configuration, deployment and in-life support of iOS and Android devices.
• Manage mobile OS deployments, releases, installations and configuration.
• Create, configure and maintain device and user policies to ensure security and compliance.
• Manage device onboarding and offboarding throughout the lifecycle.
• Monitor and maintain mobile device environments for policy compliance and security.
• Coordinate with internal teams, customer stakeholders and third-party vendors to resolve issues.
• Support regular BAU build releases to maintain security and compliance.

Skills

Troubleshooting

Communication skills

Structured delivery approach

Tools

Workspace ONE

Blackberry UEM

Microsoft Intune

Apple Business Manager

JAMF

Samsung KNOX

Android Enterprise Manager

Entra ID

Microsoft 365

ZTNA

Job description

Computacenter plc is seeking a 3rd Line Engineer - Mobile Device Management to join our Endpoint Build and Configuration team. You will oversee the end-to-end lifecycle of mobile devices, from enrolment and configuration through to in-life support, ensuring environments remain secure and compliant.

You will work with Workspace ONE, Blackberry UEM, and Microsoft Intune to manage device environments and deploy OS updates, configurations, and policies.