Senior Mobile Device Management Engineer

Computacenter AG & Co. oHG; Nottingham; On-site; GBP 45,000 - 70,000; Full time

Job summary

Computacenter is seeking a 3rd Line Engineer – Mobile Device Management to join the Endpoint Build and Configuration team in Nottingham. You will oversee end-to-end lifecycle of mobile devices from enrolment to in-life support, ensuring security and compliance.

You'll work with Workspace ONE, Blackberry UEM, Microsoft Intune and other MDM tools, manage device onboarding/offboarding, OS deployments, policies, and coordinate with customers and vendors to maintain secure, standardised services.

Qualifications

• Proven experience in a 3rd line support or senior mobile endpoint engineering role.
• Strong hands-on experience of Modern Device Management within a large mobile customer estate.
• Experience managing mobile environments using Workspace ONE, Blackberry Unified Endpoint Manager and Microsoft Intune.
• Strong knowledge and practical experience of iOS and Android operating systems, including installation, configuration and ongoing management.
• Experience creating and managing user and device policies.
• Experience with certificate creation, deployment and management.
• Experience managing mobile devices through Organisation Groups.
• Experience with mobile device onboarding and offboarding.

Responsibilities

• Provide 3rd line technical support for complex mobile device management issues across a large customer estate.
• Manage and support mobile device environments using Workspace ONE, Blackberry Unified Endpoint Manager, Microsoft Intune and other modern device management technologies.
• Deliver the end-to-end enrolment, configuration, deployment and in-life support of iOS and Android mobile devices.
• Manage mobile operating system deployments, including iOS and Android releases, installations and configuration.
• Create, configure and maintain device and user policies to ensure devices remain secure and compliant.

Skills

3rd line support

Mobile device management

Workspace ONE

Intune

Android

iOS

Policy management

Security awareness

Tools

Workspace ONE

Blackberry UEM

Microsoft Intune

Apple Business Manager

JAMF

Samsung Knox

Android Enterprise Manager

Entra ID

Microsoft 365

ZTNA

Job description

Computacenter is seeking a 3rd Line Engineer – Mobile Device Management to join the Endpoint Build and Configuration team in Nottingham. You will oversee end-to-end lifecycle of mobile devices from enrolment to in-life support, ensuring security and compliance.

You'll work with Workspace ONE, Blackberry UEM, Microsoft Intune and other MDM tools, manage device onboarding/offboarding, OS deployments, policies, and coordinate with customers and vendors to maintain secure, standardised services.