Senior Microsoft Modern Workplace Engineer (M365)

RSM US LLP; Birmingham; On-site; GBP 64,000 - 122,000; Full time

Job summary

RSM US LLP is seeking a Senior Microsoft Modern Workplace Engineer to own and lead Modern Workplace offerings for key clients across North America. You will design, demo, and implement Microsoft 365 solutions, interacting with clients and building PoCs to support the sales process.

You will guide projects from discovery through delivery, collaborating with teams to ensure secure, scalable, and compliant deployments while developing standard delivery guides and roadmaps for client adoption.

Qualifications

• 3-5 years of hands-on technical experience with Office 365 and across Office Collaboration products and services, including Exchange Online, Azure AD, SharePoint Online, Teams, OneDrive for Business, Intune, and O365 Groups
• Ability to provide hands-on technical support
• High-level expertise in identity, authentication, security, privacy, and compliance requirements, and experience integrating them into cloud and hybrid solutions
• Excellent verbal, written and interpersonal communication skills and ability to interact with external clients
• Technical breadth and experience with cloud, hybrid infrastructures and adjacent technologies, architecture designs, migrations, and industry standards
• Client-oriented mindset
• Willingness to travel approximately 15-20% (1-2 days per month)
• Advanced problem solving skills and work ethic
• Ability to multi-task and manage a variety of projects at once

Responsibilities

• Lead customers in their transition into the Modern Workplace which comprises Windows 10, Enterprise Mobility and Security and Office 365
• Perform the design, implementation, and configuration of M365 E5 type components for clients
• Lead the construction of standard project delivery guides and tools, training to technical and non-technical staff, and development of a strategic roadmap for clients to enable adoption of the full stack of Microsoft 365 E3/E5
• Work as a business advisor to provide timely, high quality client service to our mid-market clientele
• Serve as a national resource and escalation point for projects across all regions
• Draft statements of work (SOWs) to support the client project goals and outcomes
• Identify and elevate cross-selling opportunities across the RSM portfolio
• Establish rapport and trust with key client decision makers

Skills

Office 365 knowledge

Client communication

Problem solving

Travel willingness

Tools

Office 365 suite

PowerShell scripting

Azure services

M365 admin tools

Job description

RSM US LLP is seeking a Senior Microsoft Modern Workplace Engineer to own and lead Modern Workplace offerings for key clients across North America. You will design, demo, and implement Microsoft 365 solutions, interacting with clients and building PoCs to support the sales process.

You will guide projects from discovery through delivery, collaborating with teams to ensure secure, scalable, and compliant deployments while developing standard delivery guides and roadmaps for client adoption.