Senior Meetings & Events Operations Lead

Radisson Blu Hotel Glasgow; Glasgow; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Worldwide discounts

Hotel discounts

28 days holiday

Benefits portal discounts

Employee assistance

Wagestream access

Stayover after 1 year

Referral bonus

Free meals on shift

Service awards

Job summary

Radisson Blu Hotel Glasgow is seeking a proactive Meetings & Events Operations Manager to oversee the day-to-day conference and banqueting operations, ensuring events are delivered to the highest standards.

You will lead the events team, manage setup, liaise with sales, ensure health and safety compliance, budgeting, and guest service excellence, with ample training and progression opportunities in a growing hospitality group.

Qualifications

• Proven experience in conference and banqueting operations or a similar hospitality management role.
• Strong ability to train, motivate, and manage a team effectively.
• Excellent organizational and problem-solving abilities with a hands-on approach.
• Ability to oversee multiple events simultaneously in a fast-paced environment.
• Strong guest service skills with a passion for delivering memorable experiences.
• Good financial awareness, with the ability to manage budgets and control costs.

Responsibilities

• Leading the day-to-day operations of the conference and banqueting department to ensure efficient event execution.
• Managing event setup, breakdown, and service delivery to meet client expectations and hotel standards.
• Working closely with sales and events teams to understand event requirements and ensure seamless coordination.
• Supervising and training the conference and banqueting team, fostering a high-performance culture.
• Maintaining high standards of cleanliness, presentation, and service across all event spaces.
• Ensuring compliance with health and safety regulations, food hygiene standards, and licensing laws.
• Managing stock, equipment, and inventory for event materials.

Skills

Conference & banqueting operations

Team leadership

Organizational skills

Problem solving

Guest service excellence

Budgeting & cost control

Food & beverage service knowledge

Health & safety compliance

Job description

Radisson Blu Hotel Glasgow is seeking a proactive Meetings & Events Operations Manager to oversee the day-to-day conference and banqueting operations, ensuring events are delivered to the highest standards.

You will lead the events team, manage setup, liaise with sales, ensure health and safety compliance, budgeting, and guest service excellence, with ample training and progression opportunities in a growing hospitality group.