Senior Medical Underwriter

Zurich; Swindon; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Zurich is seeking a Life Medical Underwriter to join our UK retail protection team, focusing on underwriting decisions for various protection products. A commitment to exceptional service and collaboration is essential in a flexible working environment that values individual contributions and offers substantial growth opportunities.

Benefits

12% defined non-contributory pension scheme

Annual company bonus

Private medical insurance

Option to buy/sell holiday days

Qualifications

• Experience as a medical underwriter with authority to underwrite protection products.
• Passion for providing exceptional service.
• Proven track record of quality results.

Responsibilities

• Assess Life, Critical Illness, and Income Protection applications that don't fit online criteria.
• Make quality, timely decisions following underwriting philosophy.
• Mentor and support other team members.

Skills

Excellent communication skills

Customer-focused

Detail-oriented

Self-motivated

Tools

IT skills

Job description

Working Hours: This role is available on a part-time, job-share, or full-time basis, and our full time hours are 37.5 per week.

Location: We’re flexible, home-working contracts available

The opportunity

We're on a journey of change and transformation. Our goal is to become the top Retail Protection provider for our advisers, customers, and our colleagues.

As we are growing, we're looking for passionate people to join our highly successful team of underwriters. We aim to providing a service that is valued by our advisers and customers, and sets us apart.

As a Life Medical Underwriter, you'll be assessing Life, CI, and / or Income Protection applications that don't fit our online underwriting criteria. You'll concentrate on making high-quality underwriting decisions quickly. You can choose to get involved in mentoring and developing trainees, specialist underwriting, continuous improvement activity, or being a strategic contact as you progress. We also provide various opportunities to develop your skills, including roles in our Large Case Underwriting team, Underwriting Development team, Underwriting Quality/Retro team, or as a Team Leader.

We love our colleagues to challenge what we do so we can constantly improve - in return for your commitment to help us achieve our ambition we can offer an outstanding place to work where we're committed to helping you thrive and grow in your career.

Many of our staff work flexibly in various ways such as part-time, flexible hours, job share, part or full-time homeworking. We want the best people for our roles, and we acknowledge that sometimes they may not be available full-time. Please talk to us about the flexibility you need during the interview.

Who are we looking for?

We're looking for experienced medical underwriters who have a passion for providing exceptional service to join our UK retail protection team.

As a Life Medical Underwriter, you will be able to:

• Make quality, timely decisions in line with the Zurich underwriting philosophy and frameworks, underwriting applications to a high standard
• Display excellent communication skills with a broad range of stakeholders, including customers and advisers
• Resolve positive decision challenges by explaining decisions made
• Train and support other team members, providing coaching where necessary
• Help create a culture of continuous improvement
• Always act with integrity, demonstrating a positive can-do attitude

Ideally, you should also:

• Have authority to underwrite protection products, including Life, Critical Illness, and / or Income Protection
• Work well both in a team and individually and be self-motivated
• Be customer-focused with excellent verbal and written communication skills
• Be highly detail-oriented with a proven track record of good quality results
• Possess the appropriate IT skills

What will you get in return?

Everyone’s different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday.

Follow the link for more information about our benefits -Employee benefits | Working at Zurich Insurance UK

Who we are:

At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people, and our planet. With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.

We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.

If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives, and contributions - then Zurich could be just the place for you. Be part of something great.

Our Culture:

At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs, or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability, or any other protected characteristic.

We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social, and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities.

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.