Senior Medical Secretary – Gastroenterology

UHCW; Coventry; On-site; GBP 28,000 - 31,000; Full time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust in Coventry is seeking a skilled senior administrator to support the Gastroenterology consultants and their teams. You will provide confidential clinical administration and secretarial services, ensuring accurate documentation and timely communication across booking, outpatient and theatre teams. The role is permanent, Band 4, 37.5 hours per week, with a salary of £28,392–£31,157 per annum. Sponsorship is not available.

Qualifications

• NVQ3 in Administration or equivalent.
• Basic numeracy or literacy qualifications (ECDL or equivalent).
• Experience in a senior administrative role.
• Ability to manage complex telephone calls and queries.

Responsibilities

• Act as senior point of contact to manage enquiries and ensure timely resolution.
• Maintain up-to-date clinical documentation and facilitate efficient correspondence.
• Coordinate patient administration with Booking Centre, Patient Access and outpatient teams.

Skills

Senior admin experience

Microsoft Office

Effective communication

Telephone handling

Problem solving

Education

NVQ3 in Administration

Tools

Outlook

Word

Excel

Job description

University Hospitals Coventry and Warwickshire NHS Trust in Coventry is seeking a skilled senior administrator to support the Gastroenterology consultants and their teams. You will provide confidential clinical administration and secretarial services, ensuring accurate documentation and timely communication across booking, outpatient and theatre teams. The role is permanent, Band 4, 37.5 hours per week, with a salary of £28,392–£31,157 per annum. Sponsorship is not available.