Medical Secretary – Gastroenterology (NHS, Full‑Time)

Gloshospitals; Gloucester; Remoto; GBP 26.000 - 27.000; Tempo pieno

Descrizione del lavoro

Gloucestershire Hospitals NHS Foundation Trust is seeking a Medical Secretary, Band 3, for 37.5 hours per week to provide confidential and efficient secretarial support to the gastroenterology team and associated staff.

The role prioritises accurate correspondence, patient pathways, and proactive capacity management within the Trust, contributing to timely patient care and high-quality clinical services.

Competenze

• Educated to GCSE grade C or above (or equivalent) in literacy and numeracy.
• NVQ level three in administration or equivalent experience in a hospital or office environment.
• Understanding and previous experience in medical terminology.
• IT experience of Microsoft Office packages.
• Typing Qualification or relevant experience.
• IT capable to ensure proficient use of hospital computer systems.
• Excellent presentational, communication and interpersonal skills.

Mansioni

• Providing a comprehensive secretarial and administrative service to the medical staff and their supporting team.
• Ensuring excellent communication to patients, relatives, GPs and other hospital staff for high-quality patient care.
• Managing clinic capacity and diary management, including booking and cancellations, to maximise efficiency.
• Supporting the Booking Office with clinic changes and ensuring timely appointments and follow-up care.
• Contributing to service improvements through data handling, audits, and governance support.
• Flexible team member providing cross-cover and routine office support as needs change.

Conoscenze

Communication skills

Interpersonal skills

Medical terminology understanding

Typing

Formazione

GCSE in literacy and numeracy

NVQ level 3 in administration

Strumenti

Microsoft Office

Descrizione del lavoro

Gloucestershire Hospitals NHS Foundation Trust is seeking a Medical Secretary, Band 3, for 37.5 hours per week to provide confidential and efficient secretarial support to the gastroenterology team and associated staff.

The role prioritises accurate correspondence, patient pathways, and proactive capacity management within the Trust, contributing to timely patient care and high-quality clinical services.