NHS Medical Secretary: Gastroenterology Admin Support

Gloucestershire Hospitals NHS Foundation Trust; Gloucester; In loco; GBP 26.000 - 27.000; Tempo pieno

Vantaggi offerti da questo lavoro

NHS pension scheme

Generous annual leave

Descrizione del lavoro

Gloucestershire Hospitals NHS Foundation Trust is seeking a Medical Secretary, Band 3, 37.5 hours per week. The role provides confidential secretarial support to the Gastroenterology team and broader clinical staff to enable high-quality patient care.

The successful candidate will manage appointments, notifications, and patient communications, while maintaining accurate records and diary management within a busy hospital environment.

Competenze

• Educated to GCSE grade C or above (or equivalent) in literacy and numeracy.
• NVQ level three in administration or equivalent experience in a hospital or office environment.
• Understanding and previous experience in medical terminology.
• IT experience of Microsoft Office packages.
• Typing Qualification or relevant experience.
• IT capable to ensure proficient use of hospital computer systems.
• Excellent presentational, communication and interpersonal skills.

Mansioni

• Provide a comprehensive secretarial and administrative service to the medical staff and their supporting team.
• Ensure excellent communication to patients, relatives, general practitioners and other hospital staff to ensure a proficient, high-quality service for patients and clinicians.
• Ensure all clinics are used to their full capacity and that vacant slots are fully utilised and acted upon, including informing the Booking Office, to maximise capacity.
• Regularly inform the secretarial supervisor about progress and flag up urgent issues such as capacity or delays.
• Manage patient referral pathways, monitor waiting lists, Two Week Wait referrals, RTT pathways and clinic capacity.

Conoscenze

Communication skills

Administrative tasks

Interpersonal skills

Diary management

Digital dictation

Typing speed

Formazione

GCSE grade C or above

NVQ Level 3 in administration

Understanding medical terminology

Strumenti

Microsoft Office

Descrizione del lavoro

Gloucestershire Hospitals NHS Foundation Trust is seeking a Medical Secretary, Band 3, 37.5 hours per week. The role provides confidential secretarial support to the Gastroenterology team and broader clinical staff to enable high-quality patient care.

The successful candidate will manage appointments, notifications, and patient communications, while maintaining accurate records and diary management within a busy hospital environment.