Senior Medical Secretary & Admin Lead

Transformation Unit; Tees Valley; Hybrid; GBP 28,000 - 31,000; Full time

Job summary

Tees, Esk and Wear Valleys NHS Trust is seeking a Band 4 Senior Administrator- Medical Secretary to support Birch Ward/Eating Disorders at West Park Hospital, Darlington. You will provide a full secretarial service to consultants and medical staff within a multidisciplinary team.

The role requires admin experience, advanced typing, diary management and effective communication with patients, families and clinicians. Right to work in the UK is essential.

Qualifications

• BTEC Diploma/Level 3 Diploma in Leadership and Management OR equivalent (i.e. NVQ in Business Administration / RSA Level 3) OR equivalent knowledge gained through relevant work experience plus a willingness to work towards the Level 5 in Leadership and Management within an agreed timescale
• IT Qualification (i.e. ECDL Qualification, RSA, NVQ in Business Administration) OR equivalent knowledge gained through relevant work experience
• Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above) / New GCSE in Maths and English (Grade 4 to 9)

Responsibilities

• You will resolve problems which may be received directly from service users, family or carers or referred by members of the administration team.
• Interact compassionately with service users and carers; handle enquiries in person or over the telephone.
• Provide a full range of personal assistant duties for medical staff including diary management and coordinating meetings.
• Coordinate meetings and related duties; manage e-mails and post; arrange travel and accommodation as required.
• Act as first point of contact for managers and healthcare professionals; cross-cover for team secretaries as needed.

Education

BTEC Diploma/Level 3 Diploma in Leadership & Management

IT Qualification

Literacy & numeracy Level 2

Job description

Tees, Esk and Wear Valleys NHS Trust is seeking a Band 4 Senior Administrator- Medical Secretary to support Birch Ward/Eating Disorders at West Park Hospital, Darlington. You will provide a full secretarial service to consultants and medical staff within a multidisciplinary team.

The role requires admin experience, advanced typing, diary management and effective communication with patients, families and clinicians. Right to work in the UK is essential.