Senior Medical Secretary

NHS; Wrexham; Remote; GBP 24,000 - 28,000; Full time

Job summary

Betsi Cadwaladr University Health Board (BCUHB) North Wales is recruiting a skilled administrator to join the Respiratory Services team within the Medical Directorate. You will provide comprehensive administrative and secretarial support to consultants, junior medical staff and nursing teams, ensuring efficient service delivery in a busy hospital environment.

Experience in medical administration and excellent typing, organisational and communication skills are essential.

Qualifications

• NVQ Business Administration L4 or equivalent.
• RSA/OCR Level 3 or equivalent typing qualification.
• ECDL or equivalent.
• Management qualification or working towards.
• NVQ 3 Customer Service.

Responsibilities

• Oversee day-to-day admin for respiratory consultants and medical staff.
• Guide and supervise the admin team; support line manager.
• Maintain patient confidentiality and high standard of customer care.
• Ability to work independently and as part of a team; prioritise workloads.
• Provide accurate, timely correspondence and minute-taking.

Skills

Advanced typing

Organisational skills

Time management

Discretion and initiative

Minute taking

Education

NVQ Business Administration L4 or equivalent

RSA/OCR Level 3 typing

ECDL

Management qualification or in progress

NVQ 3 Customer Service

Diploma in Medical Administration

Tools

Microsoft Office

RTT knowledge

Job description

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

The organisation is currently undertaking a comprehensive operating model review and change programme to ensure we are best positioned for the future, creating exciting opportunities to shape how we work and deliver for the people of North Wales.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job overview

The successful candidate will play a key role in ensuring the delivery of a high-quality administrative service to respiratory consultants, junior medical staff, specialist nursing teams, and other healthcare professionals. This is an excellent opportunity for an individual who thrives in a busy environment and is committed to delivering exceptional support services.

Previous administrative or secretarial experience is essential. Candidates should possess strong time management skills, be highly organised, and have the ability to prioritise workloads effectively while maintaining high standards of accuracy and professionalism.

Applicants should have well-developed typing and keyboard skills and ideally hold an RSA Stage 3 qualification (or equivalent experience). Candidates who do not currently meet this qualification requirement but are willing to undertake the necessary training and development to achieve this standard will also be considered.

Applicants who do not currently hold the essential qualifications but can demonstrate relevant experience and a commitment to undertake appropriate training and development to achieve the required standards will be considered. Where applicable, appointments may be made under Annex 21 arrangements in accordance with NHS Terms and Conditions.

Main duties of the job

The post holder will be responsible for the guidance, supervision and direction of the admin team dealing with appropriate day to day issues to oversee the smooth running of the department and providing support to the line manager.

The post-holder must also have the ability to work both independently and as part of a team, using discretion, judgement and initiative. Excellent written and verbal communication skills are essential, together with a keen eye for detail, with the ability to process and generate urgent and routine correspondence.

The Candidates must be able to maintain patient confidentiality, and ensure a high standard of customer care at all times. It is essential that the successful candidate has a flexible approach to work, to meet the demands of the service.

We are seeking an enthusiastic, motivated, and experienced individual to join our Respiratory Services team, providing comprehensive administrative and secretarial support within the Medical Directorate.

The ability to speak Welsh is desirable for this post, Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Qualifications

• NVQ Business administration L4 or equivalent experience Or City & Guilds (AMSPAR) Level 3Diploma in Medical administration or equivalent medical secretary experience
• RSA /OCR level 3 or equivalent experience or qualification in typing
• ECDL or equivalent experience
• Management qualification or working towards
• NVQ 3 Customer Service

Experience

• Experience of coordinating administration activities.
• Experience of working as a medical secretary
• Experience of organising workload and people
• Previous NHS Experience

Skills

• Advanced typing skills
• Will work unsupervised
• Excellent organisational skills
• Will prioritise own workload
• Minute taking experience

Knowledge

• Evidence of Continual Personal development
• Knowledge and ability to use Microsoft office applications
• Knowledge of Referral To Treatment process (RTT)

Personal Qualities

• Good team working ethic
• Enthusiasm and commitment
• Proactive and positive attitude
• Be innovative to meet the challenges of a changing organisation
• Customer focused approach

Other

• If required be able to travel between sites if relevant to the demands of the post
• Welsh speaker

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.