Senior Medical Secretary

The Royal Wolverhampton NHS Trust; Wolverhampton; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits as a Senior Medical Secretary within a dynamic Head & Neck team at a leading NHS trust in the West Midlands. This role involves providing essential secretarial support, managing consultants' diaries, and ensuring smooth communication within the department. The trust is committed to diversity and flexible working arrangements, making it an ideal workplace for those seeking a supportive environment. Join a team that values initiative and plays a crucial role in delivering high-quality patient care.

Benefits

Flexible Working Arrangements

Supportive Working Environment

Diversity and Inclusion Initiatives

Qualifications

• Experience in providing secretarial support in a medical environment.
• Ability to manage complex diaries and appointments.

Responsibilities

• Provide secretarial support for consultants and junior staff.
• Manage appointments and resolve patient inquiries.

Skills

Audio Typing

Organizational Skills

Communication Skills

Patient Administration System (PAS)

Education

Relevant Secretarial Qualification

Tools

Microsoft Office

Job description

An exciting opportunity for a Senior Medical secretary has arisen to work as part of our busy Head & Neck team. Providing secretarial support for the consultants, junior medical staff in the team with particular responsibility for audio typing and cross cover for leave as delegated by Team Leader.

The post holder will be required to demonstrate a significant level of initiative in organising their workload and in making decisions and taking action in accordance with departmental policy.

To type all correspondence relating to out patients and in patients, including typing of departmental correspondence, with a low rate of errors and to meet Trust turnaround targets.

Regularly liaising with Team Leader to ensure departmental priorities are met.

Managing consultant’s diaries, booking meetings and taking minutes where appropriate.

Arrange patients new and follow up appointments as required using PAS system and liaison with appropriate departments

Receive enquires from patients and staff, resolving enquiries of a more complex nature and dealing with as appropriate.

To provide cross cover for secretarial team during annual leave and sickness

Co-operate with the introduction of new procedures, policies or technology, including any technology associated with the Patient Administration System (PAS), assisting team leads with implementation

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

For further details / informal visits contact: Name: Sue Prince Job title: Team leader Email address: [e-mail] Telephone number: 01902 481921