Senior Medical Administrator

HR Now; Jersey Marine; Sur place; GBP 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

Generous annual leave

Paid birthday leave

Bonus scheme

GP and dental bill contributions

Enhanced parental leave

Long-service awards

Résumé du poste

HR Now is recruiting a Senior Medical Administrator for a busy healthcare practice. You will lead administrative and reception duties, mentor new starters, and work closely with the Operations Manager to ensure efficient office functions.

The role requires hospital/clinic experience, excellent communication, and strong IT skills with MS Office/Outlook; familiarity with EMIS is a plus. Ability to manage data requests and safeguarding tasks is important.

Qualifications

• Experience in administration within a healthcare setting.
• Experience dealing with members of the public.
• Excellent written and verbal communication skills.
• Strong IT skills including Microsoft Office and Outlook.
• Excellent organisational, time-management and problem-solving skills.
• Ability to work independently and as part of a team.
• Professional, flexible and empathetic approach.
• Ability to remain calm in a busy working environment.

Responsabilités

• Overseeing the practice's administrative and reception duties.
• Providing guidance and support on day-to-day procedures and patient enquiries.
• Lead Trainer and Mentor for new starters, coordinating training schedules.
• Support Operations Manager with staff rotas and team training.
• Reviewing and updating reception and administrative policies and procedures.
• Lead for subject access requests and data-related enquiries.
• Support safeguarding administration, vaccination clinics and patient recall processes.

Connaissances

Organised

Proactive

Team leadership

Communication

Outils

Microsoft Office

Outlook

EMIS

Description du poste

Full-time | 37.5 hours per week | Flexible Salary | St Helier and St Brelade

HR Now is supporting Cleveland Clinic in the recruitment of an experienced, organised and proactive Senior Medical Administrator to join its busy practice team.

This is a varied and responsible opportunity for an experienced administrator who takes pride in delivering first-class service and supporting others. Working closely with the Operations Manager and wider management team, you will help ensure the smooth and efficient running of the practice's reception, administrative and office functions.

Your key responsibilities will include:

• Overseeing the practice's administrative and reception duties.
• Providing guidance and support on day-to-day procedures and patient enquiries.
• Acting as Lead Trainer and Mentor for new starters, coordinating training schedules and supporting their ongoing development.
• Supporting the Operations Manager with staff rotas and team training.
• Reviewing and updating reception and administrative policies and procedures.
• Acting as the administrative lead for subject access requests and other data-related enquiries.
• Supporting safeguarding administration, vaccination clinics and patient recall processes.

You will ideally bring:

• Previous experience working in administration and within a healthcare setting.
• Experience working with members of the public.
• Excellent written and verbal communication skills.
• Strong IT skills, including confidence using Microsoft Office and Outlook.
• Excellent organisational, time-management and problem-solving skills.
• The ability to work effectively both independently and as part of a team.
• A professional, flexible and empathetic approach.
• The ability to remain calm, organised and effective in a busy working environment.

Previous experience leading a team, supporting staff development and using EMIS would be an advantage. The successful candidate must also be committed to maintaining confidentiality and will be required to complete a Disclosure and Barring Service check.

What's on offer

• A competitive salary, dependent on experience.
• Generous annual leave, increasing with length of service.
• Paid birthday leave.
• An annual discretionary performance-related bonus scheme.
• Contributions towards GP and dental bills.
• Enhanced parental leave for birth mothers.
• Long-service awards.

Interested?

If you are an experienced administrator who is forward-thinking, highly organised and committed to supporting both colleagues and patients, we would love to hear from you.