Senior Manager - Training & Documentation

JR United Kingdom; Birmingham; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company is seeking a Senior Manager for Training & Documentation in Birmingham. This role involves leading the development of training programs and documentation strategies to ensure employees are equipped with necessary skills and resources. The ideal candidate will have extensive experience in training, a strong educational background, and excellent communication skills.

Benefits

Flexible working arrangements

Growth opportunities

Collaborative culture

Supportive work environment

Qualifications

• Extensive experience in training and documentation.
• Proven experience in a leadership role.
• Strong understanding of LMS and documentation tools.

Responsibilities

• Develop and execute the organization’s training strategy.
• Oversee creation and delivery of training programs.
• Establish and maintain standards for internal documentation.

Skills

Leadership

Communication

Project Management

Education

Bachelor’s degree in Education, Communications, or related field

Master’s degree (preferred)

Tools

Learning Management Systems (LMS)

Documentation Tools

Job description

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Senior Manager - Training & Documentation, birmingham

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Client:

Smiths Group plc

Location:

birmingham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

23.05.2025

Expiry Date:

07.07.2025

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Job Description:

Job Description

This role is responsible for leading the design, development, implementation, and oversight of comprehensive training programs and internal documentation strategies. This role ensures that employees across all departments are equipped with the knowledge, skills, and resources necessary to perform at a high level, while also maintaining clear, accurate, and accessible documentation of processes, policies, and systems.

Key Responsibilities -

• Develop and execute the organization’s training strategy in alignment with business goals.
• Oversee the creation and delivery of onboarding programs, technical training, leadership development, and compliance training.
• Evaluate training effectiveness through assessments, feedback, and performance metrics.
• Lead and manage a team of trainers, instructional designers, and subject matter experts.
• Collaborate with department heads to identify training needs and skill gaps.

Documentation Management -

• Establish and maintain standards for internal documentation, including SOPs, manuals, and knowledge base content.
• Ensure documentation is regularly reviewed, updated, and easily accessible to relevant stakeholders.
• Work with IT, operations, HR, and other departments to document processes and systems accurately.
• Implement tools and platforms to manage documentation efficiently (e.g., Confluence, SharePoint, etc.).

Strategic Oversight -

• Set and monitor departmental goals and KPIs.
• Manage the training and documentation budget.
• Stay current on trends in adult learning, knowledge management, and organizational development.
• Ensure compliance with regulatory requirements related to training and documentation.

Qualifications -

• Bachelor’s degree in Education, Communications, or related field (Master’s preferred).
• Extensive experience in training and documentation, with proven experience in a leadership role.
• Proven track record in designing and delivering impactful training programs.
• Strong understanding of learning management systems (LMS) and documentation tools.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects simultaneously in a fast-paced environment.

Preferred Skills -

• Experience in change management and organizational development.
• Certification in instructional design, training, or knowledge management (e.g., CPLP, ATD, etc.).
• Familiarity with industry regulations relevant to training (e.g., OSHA, HIPAA, etc.).

Additional Information

Why Smiths?

• Be Part of Something Big: As we expand our footprint across APAC and MEA, you’ll play a key role in building the teams that will define our future.
• Growth Opportunities: At Smiths, we believe in your growth as much as our own. You’ll have the chance to shape your career and expand your leadership capabilities in an ever-evolving global landscape.
• Collaborative Culture: Join a diverse, collaborative team where innovation and fresh ideas are encouraged.
• Work-Life Balance: Enjoy flexible working arrangements and a supportive work environment.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)