Senior Manager, SME Europe Strategy & Enablement

Mastercard Inc.; Camden Town; On-site; GBP 70,000 - 100,000; Full time

Job summary

Mastercard is seeking a highly organised Manager to drive the SME Europe strategy and act as a central coordination point. The role focuses on building a consistent operating rhythm, clear management information and scalable sales enablement across European markets.

Working with SME Europe leadership and cross-functional teams, you will strengthen governance, reporting, pipeline visibility and knowledge resources, empowering execution and delivering priorities with impact.

Qualifications

• Experience in business management, strategy execution, sales enablement, programme management or a similar cross-functional role.
• Strong commercial acumen, with the ability to connect strategy, pipeline, customer activity and business outcomes.
• Able to influence senior leaders and cross-functional teams without direct authority.
• Strong analytical, problem-solving and storytelling skills, translating data into clear recommendations.
• Excellent executive communication skills and experience creating concise, high-quality senior materials.
• Highly organised and execution-focused, comfortable managing recurring deliverables, competing priorities and ad-hoc requests.
• Experience developing sales enablement, training, knowledge-management or customer-facing content would be advantageous.
• Knowledge of SMEs, payments, commercial solutions or B2B financial services would be beneficial.

Responsibilities

• Run the SME Europe operating rhythm, including leadership updates, business reviews, forums, divisional reviews and QBRs.
• Own executive reporting across performance, pipeline, financials, risks, dependencies and strategic asks.
• Coordinate execution of SME priorities across markets, divisions and functions, ensuring follow-through on key actions.
• Drive sales enablement through training, best-practice sharing, case studies, demos and reusable customer materials.
• Maintain SME knowledge resources, ensuring the SME Hub and related content remain current, accessible and scalable.
• Improve Salesforce and pipeline discipline by strengthening data quality, reporting consistency and opportunity visibility.
• Support divisional engagement, customer workshops, events and RFPs by helping teams leverage existing SME insights and materials.
• Partner with Marketing, Communications, Sales, Product and divisional teams to amplify priorities, reduce duplication and accelerate execution.

Skills

Business management

Strategy execution

Sales enablement

Programme management

Cross-functional collaboration

Job description

Mastercard is seeking a highly organised Manager to drive the SME Europe strategy and act as a central coordination point. The role focuses on building a consistent operating rhythm, clear management information and scalable sales enablement across European markets.

Working with SME Europe leadership and cross-functional teams, you will strengthen governance, reporting, pipeline visibility and knowledge resources, empowering execution and delivering priorities with impact.