Senior Manager Marketing Operations

Quest Software Canada Inc; United Kingdom; Remote; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is on the lookout for a Senior Manager of Marketing Operations to drive innovation in their marketing function. This role is pivotal in optimizing marketing processes and enhancing systems that empower teams to generate high-quality leads and improve conversion rates. The successful candidate will leverage their expertise in marketing technology and data analytics to create impactful strategies and drive operational excellence. Join a collaborative team that values creativity and strategic thinking, where your contributions will directly influence the company's growth and success.

Benefits

Health and Wellness Programs

Career Development Opportunities

Collaborative Work Environment

Positive Company Culture

Qualifications

• 8+ years of experience in marketing operations or related field.
• Hands-on expertise with Salesforce, Eloqua, and Demandbase.
• Strong analytical skills to derive insights from complex data.

Responsibilities

• Own and optimize core marketing systems for seamless integration.
• Develop dashboards and reports for actionable marketing insights.
• Design scalable processes for lead management and campaign execution.

Skills

Salesforce

Eloqua

Demandbase

Analytical Skills

Cross-Functional Collaboration

Education

Bachelor's Degree

MBA or Advanced Degree

Tools

Marketing Technology Systems

Reporting Dashboards

Job description

Overview

Quest Software is seeking a proactive, strategic, and collaborativeSenior Manager of Marketing Operationsto help evolve and scale our marketing operations function. This role is designed for someone who can step in and own critical pieces of our marketing operations stack, while also bringing a fresh perspective to how we optimize processes, streamline workflows, and unlock the full potential of our marketing technology and reporting.

As a key member of the marketing operations team, you will support and complement the work of senior leadership by increasing visibility, improving cross-functional alignment, and enhancing the systems that power our marketing engine – enabling the organization to target the right buyers, generate high quality leads and help move them down the funnel.

You'll work closely with stakeholders across Demand Gen, ABM, Digital, and Content to understand business requirements and translate them into scalable systems and processes. This is a high-visibility, high-growth opportunity for someone who loves digging into data, building smarter systems, and helping teams work better together.

You’ll bring a strong balance of strategic thinking and hands-on execution, with the curiosity and humility to learn from what’s working today while contributing to where we’re going next.

Responsibilities

• Own and Optimize Core Marketing SystemsYou will administer and enhance key platforms including Eloqua, Demandbase, and Salesforce, ensuring seamless integration, clean data flows, and efficient campaign execution across the marketing stack.
• Enable Visibility Through Reporting and AnalyticsYou will develop and maintain dashboards and performance reports that provide actionable insights into marketing effectiveness, campaign ROI, and funnel performance to inform strategy and drive decision-making.
• Support Cross-Functional AlignmentYou will partner with Demand Gen, ABM, Digital, Content, Sales, Product, and IT to ensure marketing operations align with broader business objectives and campaign goals.
• Improve and Scale Operational ProcessesYou will design and implement scalable, repeatable processes for lead management, campaign execution, and reporting. Proactively identify inefficiencies and implement process improvements to drive operational excellence.
• Drive Funnel Management and OptimizationYou will monitor key marketing signals such as lead volume, conversion rates, and pipeline velocity to identify bottlenecks, optimize the lead journey, and support short- and long-term pipeline generation.
• Advance Lead Scoring and Attribution ModelsYou will work with Sales Ops and Analytics to refine lead scoring, attribution models, and funnel metrics to support accurate measurement of marketing’s impact on revenue.
• Champion Martech Strategy and InnovationYou will evaluate and recommend new technologies or enhancements to existing tools. Help define and execute a roadmap that improves automation, personalization, and campaign scalability.
• Support Campaign ExecutionYou will provide hands-on support for marketing programs including events, webinars, and email automation. Ensure campaigns are properly configured, tracked, and optimized within the tech stack.
• Collaborate on Strategic InitiativesYou will contribute to major cross-functional projects such as data governance programs, campaign attribution frameworks, and lifecycle marketing initiatives.
• Foster Team Collaboration and Knowledge SharingYou will create documentation, establish best practices, and support training initiatives that enable broader teams to effectively use marketing tools and contribute to operational excellence.

Who You Are:

You’re a strategic thinker and hands-on problem solver who thrives in fast-paced, high-growth environments. You bring a unique blend of technical expertise, marketing operations know-how, and cross-functional collaboration skills. With a passion for data, systems, and process optimization, you know how to turn complex challenges into streamlined solutions. You’re comfortable owning and improving marketing technologies, aligning teams around shared goals, and using insights to drive smarter decisions. You bring curiosity, humility, and a forward-thinking mindset to help take our marketing operations to the next level.

Qualifications

• You should have 8+ years of experience in marketing operations or a related field within B2B SaaS
• You will have hands-on expertise with Salesforce, Eloqua, Demandbase, and related MarTech tools, etc
• You should possess strong analytical skills with the ability to derive insights from complex data sets to drive pipeline and revenue
• You will have proven experience managing and scaling marketing technology systems and processes
• You should be an effective cross-functional collaborator with excellent communication and stakeholder management skills
• You should demonstrate leadership ability, with experience mentoring or managing team members
• You must be a strategic thinker with a track record of solving problems and optimizing operations in fast-paced environments
• You should possess a Bachelor’s degree in a suitable field. An MBA or advanced degree is a plus

Company Description

At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernize, and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints. From complex challenges like Active Directory management and Office 365 migration, to database and systems management, to redefining security, and hundreds of needs in between, we help you conquer your next challenge now.

We’re not the company that makes big promises. We’re the company that fulfills them.

We’re Quest: Where Next Meets Now.

Why work with us!

• Life at Quest means collaborating with dedicated professionals with a passion for technology.
• When we see something that could be improved, we get to work inventing the solution.
• Our people demonstrate our winning culture through positive and meaningful relationships.
• We invest in our people and offer a series of programs that enable them to pursue a career that fulfills their potential.
• Our team members’ health and wellness is our priority as well as rewarding them for their hard work.

Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Come join us. For more information, visit us on the web athttp://www.quest.com/careers.

Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com or @oneidentity.com