Marketing Operations Manager

Twilio; United Kingdom; Remote; GBP 40,000 - 80,000; Full time

Job summary

An innovative firm is seeking a detail-oriented Marketing Operations Manager to enhance campaign operations. This remote role offers the chance to collaborate with diverse teams, optimize internal processes, and drive impactful marketing initiatives. Ideal candidates will have a strong background in campaign management and marketing automation, particularly with tools like Marketo. Join a vibrant team that values diverse experiences and fosters a culture of inclusion, where your contributions will make a global difference.

Qualifications

• 3-5 years of experience in campaign operations or marketing operations.
• Strong competency in marketing automation tools like Marketo.

Responsibilities

• Collaborate with stakeholders to develop campaign strategies and timelines.
• Build, test, and execute marketing campaigns across various platforms.

Skills

Campaign Operations

Project Management

Marketing Automation

Communication Skills

Data Analysis

Education

Bachelor's degree in Marketing

Bachelor's degree in Business

Bachelor's degree in Communications

Tools

Marketo

Jira

Airtable

Asana

Job description

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to a remote-first work environment, coupled with a strong culture of connection and global inclusion, means that no matter your location, you’re part of a vibrant team making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work truly rewarding. Your career at Twilio is in your hands.

About the job

We are seeking a detail-oriented and strategic Marketing Operations Manager to oversee the planning, execution, and optimization of campaign operations. Reporting to the Manager, Marketing Campaign Operations, this role will serve as the operational backbone of our campaign initiatives.

Responsibilities

In this role, you’ll:

• Collaborate with stakeholders to develop campaign strategies, timelines, and objectives
• Build, test, and execute marketing campaigns across various platforms
• Prioritize, track, and document campaign request updates via project management software (Jira)
• Optimize internal processes to improve efficiency and reduce bottlenecks
• Resolve roadblocks and issues as needed to meet campaign goals
• Identify and recommend improvements based on campaign performance insights

Qualifications

We value diverse experiences and encourage everyone who meets the required qualifications to apply, regardless of traditional career paths. If your career is just starting or has taken an unconventional route, consider applying. We look for candidates who will bring new perspectives to our team.

Required:

• Bachelor's degree in Marketing, Business, Communications, or a related field
• 3-5 years of experience in campaign operations, marketing operations, or project management
• Experience building automated and complex campaign programs from inception to completion (e.g., lead nurtures, customer lifecycle nurtures, audience segmentation, workflow automations)
• Strong competency in marketing automation (Marketo preferred)
• Proven ability to manage multiple projects simultaneously in a fast-paced environment
• Excellent written and verbal communication skills
• Relevant certifications such as Marketo Certified Expert
• Proficiency with project management tools (e.g., Jira, Airtable, Asana)

Location

This role is remote and based in the United Kingdom.

Travel

Occasional travel may be required for project or team in-person meetings.

Apply for this job

Interested candidates can apply through our application portal. Please ensure all required fields are completed.