Senior Coordinator, Marketing Operations (Remote)

Lensa; Manchester; Remote; GBP 60,000 - 80,000; Full time

Job summary

An established industry player in education technology is seeking a Senior Marketing Operations Coordinator to enhance their marketing services. This role involves onboarding suppliers, maintaining training documentation, and managing operations reporting to ensure campaign success. Join a diverse team committed to innovation and making a positive impact in learners' lives worldwide. The position offers a dynamic work environment where your contributions will be valued, and you will have the opportunity to grow within a supportive culture that prioritizes diversity and engagement.

Qualifications

• 2 years of work experience in a professional office environment.
• Ability to begin using new technology quickly and confidently.

Responsibilities

• Coordinate procurement and invoicing activities for Marketing Services.
• Manage and track marketing services operations reporting.

Skills

Outstanding written and verbal communication skills

Strong organizational and time-management skills

Ability to thrive with a variable workload

Experience using Workfront

Education

Bachelor’s degree in Marketing, Business, Communications, or a related field

Tools

Workfront

Job description

Senior Coordinator, Marketing Operations (Remote)

Senior Coordinator, Marketing Operations (Remote)

1 day ago Be among the first 25 applicants

Lensa is the leading career site for job seekers at every stage of their career. Our client, Cengage Group, is seeking professionals. Apply via Lensa today!

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

The Global Operations Marketing Services team strives to grow and maintain the connective tissue that allows our go-to-market teams to continually work better and faster. As a Senior Marketing Operations Coordinator you will coordinate procurement and invoicing activities for Marketing Services technology, collateral, and professional services vendors and assist in departmental communication activities. As a Marketing Services team member, you will gain extensive knowledge of how marketing operations processes are designed and maintained to help our diverse group of marketing experts work together and achieve campaign success.

What You'll Do Here

• Onboard suppliers and marketing services team members.
• Maintain training documentation for applicable marketing services systems, processes and workflows.
• Manage and track marketing services operations reporting (SLAs, ROI, supplier engagement, and spend).
• Support accessibility standards for marketing materials with regular audits and remediation.
• Assist leadership by making recommendations to improve and streamline marketing services processes/workflows.
• Assist with researching marketing services apps/tools.
• Uphold Cengage’s customer focus by monitoring the general marketing email inbox and marshaling the right resources to resolve customer concerns.
• Process Right To Be Forgotten (RTBF) requests from external prospects and customers.
• Work on special projects as needed.
  
  

Skills You Will Need Here

• Bachelor’s degree in Marketing, Business, Communications, or a related field. An equivalent combination of education and experience will be considered.
• 2 years of work experience in a professional office environment.
• Outstanding written and verbal communication skills.
• Strong organizational and time-management skills.
• Ability to thrive with a variable workload and adapt constantly evolving priorities.
• Ability to begin using new technology quickly and confidently.
• Strongly prefer candidates with experience using Workfront or creating process maps or procedural documentation.
  
  

Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at [e-mail] or at [phone].

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$24.00 - $28.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

• Industries

  IT Services and IT Consulting

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