Senior Manager, Major & Complex Property Loss

Davies Group; Rushwick; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Pension

Life assurance (x4)

Cycle to Work

Davies Incentive Plan

Flexible benefits

Job summary

Davies Group is recruiting a Senior Manager for Major & Complex Loss (MCL), based home-based to cover South East UK and Home Counties. You will lead complex property claims, including High Net Worth and major losses, while maintaining exceptional client service and technical excellence.

You’ll drive case progression, oversee reporting, and build strong client relationships with brokers and policyholders, shaping Davies Group’s MCL offering.

Qualifications

• Proven experience in loss adjusting with High Net Worth and major losses.
• Progress towards ACILA, FCILA, or equivalent professional qualifications.
• Excellent interpersonal and communication skills.
• Calm, dependable under pressure with a flexible mindset.

Responsibilities

• Manage a diverse portfolio of High Net Worth, Major Loss, and complex property claims.
• Meet and exceed service standards for MCL clients.
• Drive progress on cases ensuring timely, accurate outcomes.
• Apply and champion company systems, processes and best practices.
• Tailor approach to client needs and produce clear, robust reports.

Skills

Loss adjusting

High Net Worth

Major losses

Interpersonal skills

Communication

ACILA/FCILA (progress)

Driving licence

Education

ACILA

FCILA

Job description

Davies Group is recruiting a Senior Manager for Major & Complex Loss (MCL), based home-based to cover South East UK and Home Counties. You will lead complex property claims, including High Net Worth and major losses, while maintaining exceptional client service and technical excellence.

You’ll drive case progression, oversee reporting, and build strong client relationships with brokers and policyholders, shaping Davies Group’s MCL offering.