Senior Manager, FinCrime & Supplier Performance (Remote)
Monzo
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Job summary
Monzo is recruiting a Senior Manager for FinCrime, Fraud & Disputes to oversee outsourcing relationships and ensure a high-quality customer experience. You will partner with offshore operations, drive performance, and translate strategic goals into actionable steps for partner teams to succeed.
Based in London/Cardiff/UK Remote, the role includes hands-on governance of supplier performance, risk management, and change execution, with lead responsibilities across the domain.
Job description
Monzo is recruiting a Senior Manager for FinCrime, Fraud & Disputes to oversee outsourcing relationships and ensure a high-quality customer experience. You will partner with offshore operations, drive performance, and translate strategic goals into actionable steps for partner teams to succeed.
Based in London/Cardiff/UK Remote, the role includes hands-on governance of supplier performance, risk management, and change execution, with lead responsibilities across the domain.
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