Senior Management Support Administrator

Norfolk and Suffolk NHS Foundation Trust; Bury St Edmunds; On-site; GBP 28,000 - 31,000; Part time

Benefits offered by this job

Training programmes

Career progression

Annual leave 27-33 days

NHS discounts

Job summary

Norfolk and Suffolk NHS Foundation Trust is seeking a Senior Management Support Administrator to support the West Suffolk Locality senior leadership team. The role is fixed-term, part-time (22.5 hours) and based at Wedgewood House, Bury St Edmunds.

The successful candidate will manage a busy workload, supervise staff, and coordinate minutes, diary management and recruitment tasks while using MS Office tools. Experience in NHS admin is advantageous, with training provided.

Qualifications

• Experience in NHS or health-care administration preferred.
• Strong communication and organisational skills.
• Proactive, able to work independently or in a team.

Responsibilities

• Minutes of meetings and transcription.
• Supervision of staff and diary management for senior leaders.
• Staff training and recruitment duties.
• Investigations handling and monitoring locality logs and spreadsheets.
• Provide meeting support and maintain action logs.

Skills

Administrative support

Diary management

Staff supervision

MS Word & Excel

Tools

Microsoft Office

Job description

Main area Administration Grade Band 4 Contract Fixed term: 3 months (Contract until 31st December) Hours Part time - 22.5 hours per week (Working days Tuesday, Wednesday and Thursday.) Job ref 246-WSU8201993-A

Site Wedgewood House Town Bury St Edmunds Salary £28,392 - £31,157 pro rata Salary period Yearly Closing 21/09/2026 23:59

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.

Please note due to the nature of our roles and patient demographic, you will be required to undertake physical intervention training and remain trained, as required by your role.

Job overview

Are you an experienced administrator looking for a new and exciting opportunity?

Do you have excellent communications skills and a keen eye for detail?

Can you effectively manage multiple tasks and priorities?

If you have said ‘Yes’ to each of the above then we might just have the role for you…

Main duties of the job

A vacancy has arisen for a Senior Management Support Administrator supporting the West Suffolk Locality senior leadership team. The post is being offered on a fixed term basis and will be part time 22.5 hours per week, based at Wedgewood House, Bury St Edmunds.

The successful applicant will need to demonstrate the ability to manage a busy and varied workload, in a sometimes demanding office environment. You should be able to prioritise your work effectively, have excellent communication skills, and work as part of a team or alone using your own initiative and forward thinking. The role will require management of other staff members so experience of supervising staff will be an advantage.

Tasks will include, but not be limited to, minutes of meetings, transcribing, supervision of staff, diary management for senior leadership team, staff training and recruitment, dealing with investigations, providing meeting support including monitoring and updating locality action logs and spreadsheets. You will need to be a focused individual, have excellent organisational ability, a good telephone manner, flexibility and a good work ethic that supports the Trust's values. It is essential you have good skills in MS Office, especially Word and Excel. Travel to meetings/other sites is also occasionally required.

Working for our organisation

Experience working in an NHS or Health Care setting would be an advantage, as would familiarity with Trust systems, however full training will be given.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Detailed job description and main responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Some of the benefits you can expect:

• a comprehensive in house & external training programmes
• career progression
• starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
• NHS discounts and many mor

Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Please note that this role does not meet the UKVI eligibility requirements for a skilled worker visa. The Trust will not be able to issue a Certificate of Sponsorship, so any successfully appointed candidate will need to maintain their own independent right to work for the duration of their role. If you require sponsorship and apply for this role, regrettably, your application will be withdrawn.

We are working hard to maintain usual recruitment process however please be aware that we may ask you to be interviewed via MS Teams rather than in person. Please also bear with us as we endeavour to recruit as many people as we can in unprecedented times.

Disclosure and Barring Service Check

This post may be subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.