Senior Major & Complex Loss Adjuster - Remote Role

Crawford & Company

Birmingham

Hybrid

GBP 60,000 - 90,000

Full time

2 days ago

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Job summary

Crawford & Company in the United Kingdom is seeking a Major & Complex Loss Adjuster to manage high‑value commercial claims (often over 100k) with a home‑based setup and regular regional travel. You will lead investigations, collaborate with other teams and third parties, and uphold service excellence across complex property and business interruption matters.

Essential qualifications include ACILA or equivalent, strong knowledge of FSA/TCF, MS Office proficiency, and a UK driving licence with

Qualifications

ACILA or equivalent qualification required; willingness to continue learning.
Extensive knowledge of FSA procedures and TCF initiatives.
Extensive technical knowledge within complex loss adjusting.
Understanding of client SLA, productivity and quality requirements.
Proficient in MS Office suite.
Ability to influence key personnel to gain a competitive edge.
UK driving licence and willingness to travel regionally.

Responsibilities

Manage an active caseload of commercial claims over 100k, including material damage and BI.
Collaborate with Casualty/Liability teams and third parties as needed.
Deliver high-quality service with thorough investigations and stakeholder communication.
Promote Crawford & Company’s ways of working and capabilities to clients.