Luxury Retail Team Leader – Client Experience & Sales

LOUIS VUITTON; Greater London; On-site; GBP 42,000 - 60,000; Full time

Job summary

Louis Vuitton in London is seeking a Team Manager to lead and coach a store team, recruit and develop talent, build strong client relationships, and deliver the highest level of client experience. You will drive sales targets and maintain product knowledge, storytelling, and savoir-faire across the team.

Join a revered luxury house with a commitment to exceptional client service and a strong store network across London, requiring flexibility and energy to adapt to business needs.

Qualifications

• At least 5 years in team management or supervisory retail leadership.
• Proven ability to recruit, coach and develop performance.
• Strong client-focused mindset with excellent service standards.
• Experience driving sales targets and product knowledge sharing.
• Excellent communication, interpersonal and presentation skills.
• Capable of thriving in a fast-paced retail environment.

Responsibilities

• Lead and coach the store team to achieve sales targets.
• Build and maintain strong relationships with clients and drive clienteling initiatives.
• Oversee recruitment and development to secure succession and team readiness.
• Represent Louis Vuitton values and ensure exceptional client experience across store network.

Skills

Team leadership

Client experience

Sales management

Operational excellence

Communication

Tools

None

Job description

Louis Vuitton in London is seeking a Team Manager to lead and coach a store team, recruit and develop talent, build strong client relationships, and deliver the highest level of client experience. You will drive sales targets and maintain product knowledge, storytelling, and savoir-faire across the team.

Join a revered luxury house with a commitment to exceptional client service and a strong store network across London, requiring flexibility and energy to adapt to business needs.