Senior Client Advisor | Leeds

Louis Vuitton; Greater London; On-site; GBP 26,000 - 38,000; Full time

Job summary

Louis Vuitton in London seeks a Senior Client Advisor to deliver exceptional client experiences through expert product knowledge and personalised service across all product categories.

You will build long-term client relationships, guide high-value purchases, and mentor teammates while supporting store operations with a client-centric mindset. Rotate across the London store network to meet business needs.

Qualifications

• Experience in luxury retail, high-end hospitality, premium client services, or a related client-facing environment.
• Strong exposure to high-value product categories requiring expert advisory selling.
• Proven ability to build and develop a loyal client portfolio.
• Confidence in managing high-value sales with professionalism, discretion, and attention to detail.
• Strong communication and relationship-building skills.
• A collaborative mindset and the ability to positively influence others through expertise and example.
• Agility, curiosity, and a genuine interest in craftsmanship, product storytelling, and client experience.
• Comfort working in a fast-paced environment with high service expectations.

Responsibilities

• Act as ambassador of the Louis Vuitton brand, delivering an exceptional client experience across all product categories.
• Accompany clients through meaningful and high-value purchases, building long-term relationships based on trust and personalization.
• Support the team by sharing expertise, elevating the purchase experience, and contributing to store performance and image.
• Lead by example in sales leadership and client development to drive KPIs and growth.
• Proactively reach out to clients to grow a loyal client portfolio and cross-sell across categories.

Skills

Luxury retail

High-value sales

Clienteling

Relationship building

Team collaboration

Communication

Storytelling

Adaptability

Job description

About The Job

As a Senior Client Advisor, you will act as an ambassador of the Louis Vuitton brand, delivering an exceptional client experience through expert product knowledge, elevated relationship building, and strong commercial acumen.

About The Job

As a Senior Client Advisor, you will act as an ambassador of the Louis Vuitton brand, delivering an exceptional client experience through expert product knowledge, elevated relationship building, and strong commercial acumen. You will accompany clients through meaningful and high-value purchases, building long-term relationships based on trust, personalisation, and excellence. You will also support the team by sharing expertise, elevating the purchase experience, and contributing to the overall performance and image of the store. Job responsibilities Since 1854, Louis Vuitton has brought unique designs to the world, combining innovation with style, always aiming for the finest quality. Today, the Maison remains faithful to the spirit of its founder, Louis Vuitton, who invented a genuine “Art of travel” through luggage, bags and accessories which were as creative as they were elegant and practical. Profile As a Senior Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand, not only within your category specialism. You will be a role model to the team, and will support your Team Manager in operational duties. You will proactively reach out to your Clients in order to achieve individual and team goals. Be an Exceptional Client Advisor, and a Role Model for the Team Achieve individual and team objectives, be accountable for sales results and support the team in their sales Welcome every Client and enhance their experience, advise Clients across the Brand and all product categories Demonstrate sales leadership and advanced clienteling skills, leveraging the different tools available to develop existing and recruit new Clients and build long term Client relationships Develop the highest standards of Brand and product knowledge Perform as a team-player, participate in all activities contributing to the overall objectives of the store Respect Louis Vuitton Brand standards in all aspects of behaviour and presentation Proactively Support the Team Managers in Establishing a Client Centric Mindset within the Team Assist Management in daily operations: floor management, stock operations, and opening / closing duties Support the Team / Store Manager in developing the team through mentoring and /or buddy system as well as the integration of new comers Demonstrate a thorough understanding of the company’s policies and provide support to other Client Advisors when needed Depending on specific store needs, additional responsibilities could include: Stock and store operations, visual merchandising, after-sales Champion of Client Development Support Team Manager and be accountable for all Client Development KPIs and focuses Lead by example and work with the team to develop clients for all High End events, animations and virtual bridge appointments.

Profile

We are looking for a client-focused professional with strong experience in luxury retail and a passion for exceptional service.

You may be a strong fit if you bring:

• Experience in luxury retail, high-end hospitality, premium client services, or a related client-facing environment.
• Strong exposure to high-value product categories requiring expert advisory selling.
• Proven ability to build and develop a loyal client portfolio.
• Confidence in managing high-value sales with professionalism, discretion, and attention to detail.
• Strong communication and relationship-building skills.
• A collaborative mindset and the ability to positively influence others through expertise and example.
• Agility, curiosity, and a genuine interest in craftsmanship, product storytelling, and client experience.
• Comfort working in a fast-paced environment with high service expectations.

What You Will Bring

• Client centricity
• Commercial awareness
• Product sensitivity and storytelling
• Attention to detail
• Relationship building
• Team collaboration
• Adaptability
• Ownership and follow-through

Additional information

Why join Louis Vuitton At Louis Vuitton, every career is a journey. Joining the Maison means becoming part of a culture of excellence, ambition, creativity, and empowerment. We offer the opportunity to grow in an environment where exceptional client experience, craftsmanship, and people development are at the heart of what we do.

Inclusion statement

Louis Vuitton is committed to creating a workplace where everyone can thrive. We welcome applications from people with diverse backgrounds, perspectives, and experiences. If you require any support or accommodation during the recruitment process, please let us know.

Important Information:

Applicants must have the legal right to work in the UK. Please note that Louis Vuitton is unable to provide visa sponsorship for this role. This position requires flexibility to work a rotating shift pattern (including evenings, weekends, and public holidays) and the ability to work across our London store network as business needs require.

Reference LVM34447