Senior Licensing Officer: Flexible, High-Impact Licensing Lead

Jobsgopublic Limited; Wolverhampton; Hybrid; GBP 30,000 - 34,000; Full time

Benefits offered by this job

WV Active gym discounts

Care First EAP

Free eye test

Job summary

Wolverhampton City Council is seeking a Senior Licensing Officer to join the Private Hire and Hackney Carriage Driver Licensing Team. You will provide guidance, share technical expertise and support Licensing Officers in day-to-day work.

The role focuses on delivering accurate licensing processes, maintaining high service standards and helping manage workloads in a fast-paced environment. Full-time, flexible working options available, with emphasis on customer-focused service delivery.

Qualifications

• Strong knowledge of licensing legislation and procedures.
• Experience in Private Hire and Hackney Carriage Licensing.
• Confidence in guiding and supporting team members.
• Proactive approach to managing busy workloads.
• Great communication and IT skills.
• Attention to detail.

Responsibilities

• Offer guidance, share technical expertise, and support Licensing Officers in day-to-day work.
• Oversee processes, ensure accuracy, and help maintain high service delivery standards.
• Work with the team to improve licensing workflows and customer outcomes.
• Act as a go-to person for licensing queries and escalation handling.

Skills

Licensing knowledge

Private Hire/Licensing

Team guidance

Workload management

Communication & IT

Attention to detail

Job description

Wolverhampton City Council is seeking a Senior Licensing Officer to join the Private Hire and Hackney Carriage Driver Licensing Team. You will provide guidance, share technical expertise and support Licensing Officers in day-to-day work.

The role focuses on delivering accurate licensing processes, maintaining high service standards and helping manage workloads in a fast-paced environment. Full-time, flexible working options available, with emphasis on customer-focused service delivery.