Licensing Support Officer | Flexible Hours & Pension

Royal Borough of Windsor and Maidenhead; Maidenhead; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

32 days annual leave

Flexible working

LGPS pension

Life cover

AVC scheme

Free parking

Give As You Earn

Instant Reward

Employee Assistance Programme

Discounts

Job summary

Royal Borough of Windsor and Maidenhead is seeking a permanent Licensing Support Officer to join the Licensing team in Maidenhead. This full-time role involves processing hackney carriage and private hire applications, assessing fitness, and handling payments and paperwork.

You will work with Licensing Officers, engage with applicants and the public, and contribute to efficient licensing services. The borough offers generous annual leave, a comprehensive pension, flexible working, and employee

Qualifications

• Experience in administration work, including finance and payments.
• Experience of dealing directly, face to face, with customers and members of the public.
• Experience of working in a large organisation such as a local authority.
• IT literacy with wide experience of common applications.
• Previous experience in working in licensing would be desirable.

Responsibilities

• Processing applications for hackney carriage and private hire drivers, vehicles and operators, involving face to face appointments with the applicants.
• Working with licensing officers to determine whether applicants are “fit and proper” to hold a licence.
• Taking payments and dealing with all of the required paperwork and online administration.

Skills

Administration

Finance/payments

Customer interaction

IT literacy

Licensing experience

Job description

Royal Borough of Windsor and Maidenhead is seeking a permanent Licensing Support Officer to join the Licensing team in Maidenhead. This full-time role involves processing hackney carriage and private hire applications, assessing fitness, and handling payments and paperwork.

You will work with Licensing Officers, engage with applicants and the public, and contribute to efficient licensing services. The borough offers generous annual leave, a comprehensive pension, flexible working, and employee