Senior Licensing Officer

We Manage Jobs(WMJobs); Wolverhampton; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

WV Active gym discount

Care First EAP

Free eye test

Job summary

Wolverhampton City Council is seeking a Senior Licensing Officer to join the Private Hire and Hackney Carriage Licensing Team. This fast-paced role offers a senior, high-impact position with scope to guide colleagues and support the day-to-day licensing work.

You will rely on your solid licensing experience, particularly in Private Hire and Hackney Carriage, to oversee processes, ensure accuracy, and maintain a high standard of service delivery.

Qualifications

• Strong knowledge of licensing legislation and procedures.
• Experience in Private Hire and Hackney Carriage Licensing.
• Ability to guide and support team members.
• Proactive approach to managing busy workloads.
• Excellent communication and IT skills.
• Attention to detail in licensing processes.

Responsibilities

• Oversee licensing processes and ensure accuracy and high standards.
• Support Licensing Officers in day-to-day work as a go-to person.
• Provide guidance and share technical expertise within the team.
• Balance workload and maintain customer-focused service delivery.

Skills

Licensing legislation knowledge

Private Hire Licensing

Guiding & supporting team

Proactive workload management

Communication skills

IT skills

Job description

Senior Licensing Officer

Salary - £30,024 - £33,699 (Grade 5)

Hours - 37 hours per week

Contract type - Full time, permanent

Workstyle - Flexible

*Previous applicants need not apply*

Looking to take the next step in your Licensing career?

We are looking for a Senior Licensing Officer to join our fast-paced, supportive Private Hire and Hackney Carriage Driver Licensing Team. This is an exciting opportunity for an experienced Licensing professional who is ready to take on a more senior, high-impact role.

This is a fantastic opportunity for someone with solid experience in Licensing (especially in Private Hire and Hackney Carriage) who’s ready to step into a more senior role.

In this post, you’ll be a key player in Driver Licensing. You will be offering guidance, sharing technical expertise, and supporting Licensing Officers in their day-to-day work. While there are no direct line management responsibilities, you'll act as a go-to person: overseeing processes, ensuring accuracy, and helping maintain a high standard of service delivery.

What we're looking for:

• Strong knowledge of licensing legislation and procedures
• Experience in Private Hire and Hackney Carriage Licensing
• Confidence in guiding and supporting team members
• A proactive approach to managing busy workloads
• Great communication and IT skills
• Attention to detail

Why join us?

• This is a great role for development if you’re aiming for career progression
• You’ll be part of a friendly and experienced team
• You'll enjoy benefits including discounted gym membership (WV Active), access to Care First (our Employee Assistance Programme), and free eye test

For full details of the responsibilities and requirements of this role please see the attached Job Description and Person Specification.

If you’re passionate about Licensing and want to play a part in shaping an efficient, customer-focused service, we’d love to hear from you.

For more information or an informal chat about the role, get in touch with [e-mail]

Our working arrangements

All council roles are allocated to either a fixed, field or flexible work style. Some roles are agile which enable and empower employees to maximise their performance and productivity, whilst maintaining a healthy work life balance. Roles with a fixed workstyle work in a fixed permanent council location. Roles with a field workstyle are usually allocated where employees are required to be out working in the community with a minimum requirement for 'touch down' space at any council location. Roles with a flexible workstyle have a flexible base location to meet the needs of the business and employees can work from a mixture of home or any council office, partner/client, or external location, as required to meet service requirements.

Please refer to the Job Description for further information on the workstyle assigned to the role you are applying for.

For more information about working for our organisation including the culture of the Council, the Council plan and vision, staff equality forums, core HR policies, employee benefits and much more please click here.

Diversity

We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion, and equality. Our employees enable us to deliver services that are accessible, inclusive, and reflective of Wolverhampton residents.

Our status as a Disability Confident Employer showcases our commitment to people with disabilities or health conditions, advocating for their opportunities and potential.

We've received the Stonewall Gold Award, emphasising our dedication to the LGBT+ community by nurturing an inspiring, inclusive, and equal workplace.

As of March 2023, the RACE Code Quality Mark signifies our active engagement with racial equality. These recognitions validate our continuous efforts towards fostering an inclusive work environment that respects and values our diverse employees.

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the essential criteria for the post.

We encourage, inspire and value an inclusive culture here at the council where employees can flourish, thrive and be themselves. We have four staff equality forums for employees to join. These help to ensure our employees have a voice, they feel empowered to speak up and where everyone is treated with respect - Learn more about the staff equality forums here

Recruitment of Ex-Offenders

We are committed to the fair treatment of all our employees, potential employees, or users of our service regardless of offending background. The Council uses the Disclosure and Barring Service (DBS) for any vacancies that require a DBS check to obtain information about applicants to assess their suitability for employment in positions of trust. We do not discriminate unfairly against any individual on the basis of a conviction or any other information revealed as a result of a DBS disclosure - Learn more here

Employment Information & Support

If you are considering applying for an apprenticeship or a role where the salary is (Grade 2-5), and would like to visit us to learn about the application, interview process and what it is like to work for the council, please click on this link to find out more - Learn more here

Attached documents

Job Description and Person Specification