Senior Level Contract Supervisor

NORTH YORKSHIRE COUNCIL; Harrogate; Presencial; GBP 34.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Holiday entitlement starts at 28 days,

Employee discount benefits

Career development and training

Health Assured – wellbeing support

Descripción de la vacante

North Yorkshire Councils is seeking an experienced Level 3 Contract Supervisor to lead the Housing Standards Team in delivering investment, improvement and adaptation programmes across more than 8,500 council homes. You will oversee a varied portfolio of contracts from capital works to major adaptations, ensuring safety, quality and value for residents.

The role requires strong contract management, procurement and performance monitoring, with a focus on compliance, energy efficiency and

Formación

• Experience in building maintenance, construction practices, and relevant regulations.
• Experience managing complex planned maintenance, capital investment, compliance, adaptation or construction projects.
• Strong analytical and numeracy skills with data interpretation and reporting ability.
• Travel across housing stock localities as required.

Responsabilidades

• Lead day-to-day contract management and monitor contractor performance.
• Coordinate procurement, mobilisation and management of external contracts.
• Chair contract liaison meetings and ensure actions are tracked and followed up.
• Oversee delivery of minor/major adaptation works and planned maintenance.
• Inspect works to ensure safety, quality, and compliance with standards.
• Develop specifications and participate in tender processes.
• Monitor KPIs and drive continuous service improvements.
• Build relationships with tenants, contractors, consultants and residents.

Conocimientos

Contract management

Procurement

Performance management

Health & safety

Stakeholder management

Construction knowledge

Data analysis

Confidentiality

Descripción del empleo

Help shape the future of social housing across North Yorkshire

We're looking for an experienced and motivated Level 3 Contract Supervisor to join our Housing Standards Team and play a leading role in delivering investment, improvement and adaptation programmes to more than 8,500 council homes across one of the country's largest local authorities.

You’ll oversee a varied portfolio of contracts that make a real difference to residents every day, from planned capital improvement works to major adaptations such as property extensions and complex accessibility works, you’ll help ensure our homes remain safe, sustainable and fit for the future.

This is an exciting opportunity for someone with a background in housing, construction, property maintenance or contract management who is looking for a role with genuine variety, responsibility and impact. No two days are the same - from inspecting large-scale improvement works to working with contractors, consultants and residents to deliver innovative housing solutions that improve quality of life.

As a key member of the Housing Standards Team, you will lead on the procurement, mobilisation, management and performance monitoring of a range of external contracts, ensuring services are delivered safely, efficiently and to the highest standards. You’ll have the opportunity to influence service improvements, drive contractor performance, and contribute to programmes that support independent living, improve energy efficiency and enhance homes and communities across North Yorkshire.

What You’ll Be Doing

In this role, you’ll:

• Liaise regularly with tenants, contractors, suppliers, and service providers, ensuring best value is achieved and that all work is carried out safely, to the required specification, and in compliance with relevant legislation, standards, and codes of practice.
• Undertake all aspects of day-to-day contract management, ensuring contractual obligations are met and contractor performance is effectively monitored and managed.
• Chair and minute contract liaison meetings, ensuring discussions, decisions, and actions are accurately recorded and progressed.
• Manage the delivery of minor and major adaptation works, supporting customers to live independently in their homes.
• Manage the delivery of planned maintenance, capital investment, and compliance-related contracts, ensuring works are completed on time, within budget, and to the required quality standards.
• Carry out site inspections and audits to verify the quality of workmanship, service delivery, and compliance with safe working practices.
• Interpret technical reports, surveys, and recommendations, progressing works and ensuring appropriate remedial actions are completed.
• Contribute to the development, procurement, and mobilisation of new contracts, including the preparation of specifications, tender documentation, and participation in evaluation processes.
• Monitor contract performance through key performance indicators (KPIs), preparing reports and identifying opportunities for continuous improvement.
• Build and maintain effective working relationships with internal stakeholders, contractors, and residents to support the successful delivery of services.

Why Join Us?

This is more than a contract management role. It’s an opportunity to contribute to a housing service that has a direct and lasting impact on people’s lives.

You’ll join a supportive and professional team that is committed to investing in homes, improving services and delivering excellent outcomes for residents. In return, you’ll have the chance to work on high-profile projects, broaden your professional experience, develop new skills and gain recognised qualifications that support your career progression.

Whether your expertise lies in planned maintenance, construction, procurement, compliance or housing investment, this role offers a rewarding challenge where your knowledge and experience will make a real difference.

What You’ll Bring

We’re looking for someone who can demonstrate technical expertise with strong contract management skills and a passion for delivering high-quality services. You’ll have substantial experience in contract management, procurement and performance management, with a strong understanding of health and safety legislation and compliance requirements, and knowledge of the Procurement Act and public sector procurement practices.You’ll be experienced in leading, influencing and working collaboratively with colleagues, contractors, consultants, and stakeholders at all levels.

• Significant experience and knowledge of building maintenance, construction practices, and the application of relevant building regulations and industry standards.
• Experience of managing complex planned maintenance, capital investment, compliance, adaptation, or construction projects.
• Strong analytical and numeracy skills, with the ability to interpret data, monitor performance indicators, identify trends, and produce management reports.
• The ability to manage sensitive information appropriately and maintain the highest standards of confidentiality and professionalism.

Post holders must have the ability to travel across the housing stock localities when required.

Professional Qualifications required:

Successful candidates must be working towards, or be willing to obtain:

Additional accreditations particularly in respect of compliance contracts is an advantage.

This role is ideally suited to a highly experienced contract management professional who can provide technical expertise, lead on complex projects, and support the successful delivery of the Council’s housing investment and compliance programmes.

What We Offer:

When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position:

• Our holiday entitlement starts at 28 days rising to 34 days (pro-rata) per year with continued service, plus public holidays
• Employee discount benefits including shopping, supermarkets and gym discounts
• Career development and training opportunities
• Health Assured – confidential help and support for your wellbeing

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.

North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.