Contract Surveyor

Community Housing LTD; Larkhill; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Community Housing LTD is seeking an experienced Contract Surveyor to join the Asset Management team to deliver planned investment, cyclical maintenance and major works across around 6,000 homes.

You will prepare specifications, administer contracts, carry out valuations and monitor quality, safety and customer satisfaction while building positive relationships with customers and contractors.

Qualifications

• Experience as Contract Surveyor or Building Surveyor.
• Strong knowledge of building construction, repairs and maintenance.
• Experience delivering investment programmes in housing.
• Knowledge of JCT and/or framework agreements.

Responsibilities

• Managing and monitoring planned investment, cyclical maintenance and major works contracts.
• Inspecting properties and specifying works to deliver high-quality outcomes for customers.
• Supervising contractors and consultants, monitoring performance, quality, cost and compliance.
• Carrying out pre- and post-inspections, ensuring value for money and customer satisfaction.
• Leading customer engagement and consultation activities, ensuring customer feedback shapes service improvements.
• Supporting procurement activities and contractor performance management.
• Ensuring compliance with health and safety legislation, CDM regulations and organisational standards.
• Ensuring projects comply with statutory, regulatory and organisational requirements relating to building safety and asset compliance.
• Assisting with financial reporting, valuations and contract administration.
• Collecting and validating stock condition data to support asset management planning.
• Working collaboratively across teams to deliver excellent customer outcomes.

Skills

Contract Surveyor experience

Building surveyor background

Contract administration

Health & safety knowledge

Customer-focused

Stakeholder engagement

Education

Relevant surveying or project management qualification

Tools

JCT contracts

Framework agreements

Job description

Help us deliver safe, high-quality homes and put customers first

At Community Housing, our customers are at the heart of everything we do. We're looking for an experienced and customer-focused Contract Surveyor to join our Asset Management team and help deliver planned investment, cyclical maintenance and major works programmes that make a real difference to people's homes and lives.

This is an exciting opportunity for a surveying professional who combines strong technical expertise with a passion for excellent customer service. You'll work closely with customers, contractors, consultants and colleagues to ensure our homes remain safe, well maintained and fit for the future.

The Role

As Contract Surveyor, you will provide technical expertise across a range of planned maintenance, investment and major works programmes. You'll oversee planned investment programmes across our stock of approximately 6,000 homes, delivering projects including kitchens, bathrooms, roofing, external works and other major improvements.

You will prepare specifications and schedules of work, undertake contract administration, carry out valuations and certifications, diagnose building defects, and provide professional surveying advice to support the successful delivery of planned investment programmes.

You will monitor the quality, performance and compliance of contractors, ensuring projects are delivered safely, efficiently and with a strong focus on customer satisfaction.

A key part of the role is building positive relationships with customers, ensuring they are informed, consulted and supported throughout improvement works. You will also contribute to maintaining accurate stock condition information to support future investment decisions.

Key Responsibilities

• Managing and monitoring planned investment, cyclical maintenance and major works contracts.
• Inspecting properties and specifying works to deliver high-quality outcomes for customers.
• Supervising contractors and consultants, monitoring performance, quality, cost and compliance.
• Carrying out pre- and post-inspections, ensuring value for money and customer satisfaction.
• Leading customer engagement and consultation activities, ensuring customer feedback shapes service improvements.
• Supporting procurement activities and contractor performance management.
• Ensuring compliance with health and safety legislation, CDM regulations and organisational standards.
• Ensuring projects comply with statutory, regulatory and organisational requirements relating to building safety and asset compliance.
• Assisting with financial reporting, valuations and contract administration.
• Collecting and validating stock condition data to support asset management planning.
• Working collaboratively across teams to deliver excellent customer outcomes.

About You

We're looking for someone who is technically capable, organised and passionate about delivering excellent services for customers.

You’ll bring:

• Experience in a Contract Surveyor, Building Surveyor or similar role.
• Strong knowledge of building construction, repairs, maintenance and refurbishment.
• Experience delivering planned investment programmes within housing, ideally social housing.
• Experience of administering JCT and/or Framework agreements
• Knowledge of Decent Homes programmes, adaptations and improvement works.
• Experience managing contractor performance and quality standards.
• A strong understanding of health and safety legislation, including CDM Regulations.
• A strong understanding of housing compliance requirements, including the Building Safety Act, CDM Regulations, asbestos management, damp and mould, the Housing Health and Safety Rating System (HHSRS) and the Decent Homes Standard.
• Excellent communication and relationship-building skills.
• A customer-first mindset and commitment to delivering outstanding service.
• The ability to manage competing priorities and work to deadlines in a fast-paced environment.

A relevant surveying or project management qualification is desirable; however, we are equally interested in candidates who can demonstrate the right experience, attitude and commitment to our values.

We're looking for someone who shares our commitment to putting customers first and who demonstrates our RESPECT values through their actions:

• Responsible for delivering safe, high-quality services.
• Equal in creating inclusive and fair experiences for customers and colleagues.
• Supportive in developing people and helping communities thrive.
• Passionate about service excellence and continuous improvement.
• Communicative in building trusted relationships and listening to customers.
• Together, working collaboratively to achieve the best outcomes.

Ready to make a difference?

If you're passionate about quality homes, excellent customer service and delivering projects that improve lives, we'd love to hear from you.

Join us and use your professional expertise to improve homes, strengthen communities and deliver services that truly put customers first.

We are proud of what we have achieved so far for the people and communities we support. Over the coming years we are focused on helping people to thrive and live independently, knowing they have a secure place they can call home, that they can afford, and with a landlord who cares about them.
Our Corporate Plan will help us to push forward and achieve results for our customers and communities. But even more so, it is our people that will drive our success.
With the right people, with the right skills, knowledge, behaviour, and values we achieve our goals.
When we are looking to recruit, we don’t just look for the best skillset or experience, we are also looking for people who will support our vision and ‘The Community Way’ of doing things.