Senior Lettings Consultant

Tech Sales Jobs; Woking; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Career growth

Professional development

Team environment

Employee assistance

Retail discounts

Awards & incentives

Generous holiday

Parental leave & fertility policy

Structured training

Job summary

Chancellors is seeking a Senior Lettings Consultant to join our Woking team. You will grow the property register, win instructions and support the Branch Manager to maximise branch profit while delivering a first-class client experience.

In this role you will identify opportunities, book viewings, negotiate tenancies, and provide outstanding service by phone and face to face. You’ll be part of a driven, customer-focused team committed to excellence in real estate.

Qualifications

• Experience as a residential Lettings Consultant.
• Strong sales ability and customer service focus.
• Excellent telephone manner and positive attitude.
• Negotiation skills and drive to succeed.
• Ability to build trusted relationships at all levels.
• Adaptable to change and self-starter.
• Full UK driving licence.

Responsibilities

• Grow property register by winning instructions.
• Register new applicants and book viewings.
• Negotiate and agree tenancies.
• Support Branch Manager to maximise profit.
• Deliver first-class customer service both over the phone and in person.
• Achieve personal and branch sales targets.
• Represent the company professionally and build relationships.

Skills

Residential Lettings

Sales ability

Customer service

Telephone manner

Negotiation

Self-motivation

Relationship building

Adaptability

Driving licence

Job description

Job Title:

Senior Lettings Consultant

Location:

Woking

Brand:

Chancellors

Salary:

Competitive Salary Package

Hours:

Monday to Thursday from 8:45am - 6pm, Fridays from 8:45am - 5:30pm. Please note, that you will be required to work every other Saturday from 10am - 3pm.

Driving licence:

Please note, that you must have a full UK Driving Licence and your own vehicle.

About Chancellors:

Chancellors is one of the UK’s leading estate and lettings agencies, with a proud history dating back to 1807.With over 40 interconnected branches across Southern England and Mid Wales, we have built our reputation on expert local knowledge, exceptional service, and an unwavering commitment to our customers.

For generations, we’ve helped people buy, sell, let, and rent property with confidence. Our strong presence across Berkshire, Buckinghamshire, Oxfordshire, Hampshire, Surrey, London, Herefordshire, Wiltshire, and Mid Wales ensures we understand the communities we serve and the property markets that shape them. Chancellors is proud to be part of LRG, one of the UK’s largest and most forward‑thinking property services groups. Backed by the scale and strength of LRG, we continue to focus on what we do best: delivering expert, local service with a personal touch.

Job Summary and Key Responsibilities:

The position of Senior Lettings Consultantwill involve growing the property register, by winning instructions and assisting the Branch Manager in maximising branch profit. You will have the ability to build an excellent rapport with clients delivering first class experience every time. You will be part of a highly motivated and target driven team.

Duties will include:

• Identifying new business opportunities and registering new applicants
• Booking and carrying out property viewings
• Negotiating and agreeing tenancies
• Supporting the Branch Manager where applicable
• Delivering exceptional customer service over the phone and face to face
• Achieving personal and branch sales targets
• Representing the company in a professional manner
• Building strong relationships internally and externally

Skills required:

• Prior experience working as a residential Lettings Consultant.
• Excellent sales ability.
• High level of customer service skills.
• Good telephone manner and positive attitude.
• The ability to negotiate.
• Tenacity and be a self‑starter with the drive to succeed.
• Ability to build and nurture trusted relationships at all levels.
• Be responsive to change.
• A full UK driving license.

What we can offer you:

• Proven track record for career growth and advancement within the company
• Market leading training and ongoing professional development
• Supportive and collaborative team environment

Benefits:

• Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders.
• Retail discounts.
• Regular awards & incentives for Top achievers.
• Generous holiday allowance, increasing by 1 day per year based on service, plus bank holidays.
• Excellent parental leave & company fertility policy in place.
• Structured training & support.

Chancellors as part of LRG, are an equal opportunities employerand encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.