Senior LegalTech Implementation Lead (AI Platform)

BlackCode; City Of London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Quarterly bonuses

Competitive salary

Career progression

Job summary

BlackCode is seeking a Legal Implementation Specialist to scale implementations of its contract-focused AI platform for enterprise clients in London.

You will own end-to-end implementations from discovery to rollout, collaborating with legal, procurement and commercial teams to tailor the platform to their workflows. The role emphasizes client-facing delivery, AI prompt design, and clear communication to drive successful adoption.

Qualifications

• Proven client-facing delivery experience.
• Experience owning end-to-end implementations, onboarding or professional services.
• Ability to configure the platform for legal and commercial workflows.
• Comfortable working with AI prompts and analysis.

Responsibilities

• Own and deliver customer implementations from discovery through configuration, testing, rollout and adoption.
• Manage multiple live customer implementations concurrently with accuracy and pace.
• Work with legal, Legal Operations, procurement and commercial teams to tailor the platform.
• Develop prompts for AI systems to achieve effective outcomes for customers.
• Present solutions, gather feedback and guide users through successful rollout.

Skills

Client-facing delivery

Stakeholder management

LegalTech experience

AI prompts

Education

Law background

Job description

BlackCode is seeking a Legal Implementation Specialist to scale implementations of its contract-focused AI platform for enterprise clients in London.

You will own end-to-end implementations from discovery to rollout, collaborating with legal, procurement and commercial teams to tailor the platform to their workflows. The role emphasizes client-facing delivery, AI prompt design, and clear communication to drive successful adoption.