Senior Administrator

Coventry City Council; Coventry; On-site; GBP 26,000 - 34,000; Full time

Job summary

Coventry City Council's Adult Education Service is seeking 3 full-time Senior Administrators to join the Learner Services team in Coventry. You'll support Coventry Learns, provide information and advice to learners, raise and pay orders, and help with enrolment sessions and data management across multiple venues.

The role requires clerical and administrative experience, strong IT skills including spreadsheets, excellent communication, and high accuracy.

Qualifications

• Experience in clerical and administrative work.
• Ability to produce high-quality documents in various formats, including spreadsheets.
• Highly organised with excellent communication and interpersonal skills.
• Must demonstrate a high level of accuracy and attention to detail.

Responsibilities

• Support wider aspects of administration for Coventry Learns.
• Maintain spreadsheets and information for learners; provide information/advice.
• Assist at enrolment sessions and cover reception at venues.
• Process and manage orders/payments as required.

Skills

Clerical experience

Administrative skills

Excel/spreadsheets

Attention to detail

Communication skills

Tools

Excel

Job description

Southfields Old School, South Street, Coventry, CV1 5EJ

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

The Adult Education Service is part of Coventry City Council. We provide a wide range of courses for Coventry residents age 19+ and much of our provision is targeted at people with the highest levels of need.

We offer long courses in English, maths, English for Speakers of Other Languages (ESOL), ICT/Digital and vocational subjects such as Early Years, along with provision for adults with learning disabilities.

We also offer a very wide range of short community courses in arts, crafts, music, dance, exercise, fitness and family learning. In addition, we run a highly supportive study programme for young people.

Our work-based learning offer includes Apprenticeships in the following subject areas:

• Nursery Workers
• Teaching Assistants
• Leadership/Management; and
• Customer Care.

We also provide courses for adults who are seeking work via the Council’s Job Shop.

Our main base is at Southfields Old School, CV1 5EJ, with provision delivered at around 25 other sites within Coventry, mostly in areas of highest need.

We welcome applications from anyone who wants to make a difference to the lives of people in Coventry.

What is the job role?

Are you organised and detail-focused with a commitment to providing a high-quality support service? We are looking for 3 full-time Senior Administrators to join our growing Learner Services team. You'll be supporting the work of Coventry Learns to provide courses to the residents of the city. This varied role includes supporting wider aspects of administration work, which will include ensuring learners receive correct information/advice, raising/paying orders, supporting at enrolment sessions, maintaining spreadsheets, working flexibly to cover reception/other venues and any other duties expected of administration staff.

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Who are we looking for?

We are seeking someone with experience in clerical and administrative work who is confident using and maintaining computer systems. You should be able to produce high-quality documents in various formats, including spreadsheets. The ideal candidate will be highly organised and possess excellent communication and interpersonal skills, with the ability to build positive relationships with team members, learners and other internal and external stakeholders.

Due to the nature of the role, the successful candidate must demonstrate a high level of accuracy and attention to detail.

Following recommendations from Keeping Children Safe in Education (KCSIE) for an additional pre employment check with effect 1 Sept 22, please note, an online search may form part of this recruitment process.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'.

We recognise that you might use AI tools to help with your application. While these tools can be useful, please make sure that all information you provide about your experience, skills, and qualifications is accurate. What matters most to us is hearing about your experience and the achievements that truly reflect you!

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

The following content displays a map of the jobs location - Southfields Old School, South Street, Coventry

Location Southfields Old School, South Street, Coventry