Senior Admin Lead – Multi-Centre Education Services (Hybrid)

Derby City Council; East Midlands; On-site; GBP 34,000 - 38,000; Full time

Benefits offered by this job

Flexible work/life balance scheme

Hybrid working

Continued professional development

27 days annual leave

Local Government Pension Scheme

Cycle2Work Scheme

Employee Assistance Programme

Equality Employee Networks

Support for colleagues who are carers

Job summary

Derby City Council's Adult Learning Service is seeking a Senior Administration Officer to lead administrative and examination teams across multiple learning centres and outreach venues. You will oversee learner enrolment, records and administrative systems, ensuring information is accurate and compliant, while coordinating timetables, staffing and venues to maximise resources.

You will also manage fees, purchasing and invoices, and promote a high-quality, learner-focused service that supports

Qualifications

• Experience of supervising and supporting an administrative team, including allocating work and developing staff.
• Strong organisational and communication skills, with the ability to manage competing priorities and build effective working relationships.
• Experience of coordinating administrative services across multiple locations or teams.
• Experience of maintaining accurate records and using digital systems to manage information.
• Understanding of data protection, compliance and audit requirements.
• Experience of financial administration, such as fees, purchasing or invoices.
• A proactive, collaborative and adaptable approach, with a commitment to providing a high‑quality, inclusive service.

Responsibilities

• Lead and support administrative and examination teams across multiple learning centres and outreach venues.
• Oversee learner enrolment, records and administrative systems, ensuring information is accurate and compliant.
• Coordinate timetables, staffing and venues to make effective use of resources across locations.
• Oversee fees, purchasing and invoices, ensuring financial processes are accurate and responsible.
• Promote a high‑quality, learner‑focused service and respond to feedback to drive improvements.
• Oversee the safety, facilities, equipment and resources of learning centres, including duty manager responsibilities outside standard hours.
• Lead and support colleagues through change, helping teams adopt new ways of working.
• Help ensure vulnerable learners are supported and that equality, safety and safeguarding remain central to the service.

Skills

Team supervision

Organisational skills

Communication

Data protection

Financial administration

Multi-site coordination

Problem solving

Job description

Derby City Council's Adult Learning Service is seeking a Senior Administration Officer to lead administrative and examination teams across multiple learning centres and outreach venues. You will oversee learner enrolment, records and administrative systems, ensuring information is accurate and compliant, while coordinating timetables, staffing and venues to maximise resources.

You will also manage fees, purchasing and invoices, and promote a high-quality, learner-focused service that supports