Senior Lead User Researcher for Digital Services

Anson Mccade; Bath; Hybrid; GBP 55,000 - 66,000; Full time

Benefits offered by this job

Pension

Benefits

Job summary

Anson Mccade is recruiting a Senior User Researcher to lead end-to-end user research efforts across diverse digital programmes in the UK. You will work within multidisciplinary Agile teams, guiding research strategy, validating assumptions and shaping service design for public and private sector clients.

The role requires hands-on research, stakeholder engagement and mentoring responsibilities, with a strong consultancy mindset and a track record of delivering meaningful insights that drive

Qualifications

• Strong experience leading user research across complex digital programmes.
• Expertise in both qualitative and quantitative research methods.
• Proven ability to manage stakeholders and facilitate workshops.
• Experience mentoring junior researchers and guiding career development.
• Experience working in Agile delivery environments, preferably in consultancy or public sector contexts.

Responsibilities

• Lead and deliver user research across complex digital programmes.
• Plan and conduct qualitative and quantitative research activities.
• Collaborate with designers, product managers and engineers in Agile teams.
• Translate research findings into actionable recommendations for clients.

Skills

User Research

Qualitative Methods

Quantitative Methods

Stakeholder Mgmt

Mentoring

Agile Delivery

Consultancy Experience

Job description

Anson Mccade is recruiting a Senior User Researcher to lead end-to-end user research efforts across diverse digital programmes in the UK. You will work within multidisciplinary Agile teams, guiding research strategy, validating assumptions and shaping service design for public and private sector clients.

The role requires hands-on research, stakeholder engagement and mentoring responsibilities, with a strong consultancy mindset and a track record of delivering meaningful insights that drive