Senior Knowledge Solutions Lead - AI-Enabled Legal KM

Ashurst

Greater London

Hybrid

GBP 90,000 - 130,000

Full time

14 days+

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Job summary

Ashurst is seeking a Knowledge Solutions Manager based in London to lead the global Knowledge & Expertise (K&E) strategy, systems and user experience. You will partner with regional teams and APAC counterparts to deliver AI-enabled knowledge solutions that support lawyers and clients.

In this senior role, you will drive information architecture, taxonomy, and content governance; lead a small team; and align legal templates with automated workflows to raise quality and consistency across the

Qualifications

Qualifications or equivalent experience in knowledge management, information management, business administration or related field.
At least 5 years' experience in knowledge management, legal operations, legal technology or professional support, in a law firm or professional services environment.
Strong understanding of information architecture, taxonomy, metadata and search optimisation principles.
User-centric approach to services and commercial awareness, including design thinking methodologies.
Experience with knowledge management tools and technologies, including SharePoint Online, Microsoft 365 and legal knowledge systems (iManage preferred) and document automation systems.

Responsibilities

Regional leadership, engagement and global collaboration across EMEA, with APAC alignment.
Create a joined-up, AI-enabled knowledge experience to move from discovery to applying knowledge in work.
Align firm know-how, document automation, generative AI, and templates for on-brand client deliverables.
Lead and mentor the knowledge team, fostering collaboration and wellbeing.