Senior Key User

Unipart Group; Oxford; Hybrid; GBP 33,000 - 41,000; Full time

Benefits offered by this job

30 days holiday including bank

Pension

Bonus

Life assurance

Employee assistance programme

Wellbeing support

Cycle to work scheme

Job summary

Unipart Technologies Group is seeking a SAP S/4HANA Senior Key User to act as a primary operational expert, bridging operations and IT. You will drive process improvements, support deployment, and empower teams to maximise SAP S/4HANA value across the organisation.

You will lead a team of Key Users, collaborate on-site with the customer, manage change and testing activities, and deliver training and continuous improvement initiatives to end-users.

Qualifications

• Leadership experience in a fast-paced environment.
• Experience coordinating change and testing activities.
• Proven SAP S/4HANA functional experience as a Key User or Super User.
• Strong understanding of end-to-end business processes and SAP integration points.
• Ability to train, mentor and support end-users effectively.

Responsibilities

• Lead a team of Key Users.
• Directly collaborate with the customer on site.
• Manage and coordinate change and testing activities.
• Lead end-user support and delivery of core SAP S/4HANA functional processes.
• Collaborate with IT and business stakeholders to design, test, and implement process enhancements.
• Deliver high-quality training and change management support to key users and end-users.
• Identify operational efficiencies and champion continuous improvement initiatives across business functions.
• Perform User Acceptance Testing (UAT) and validate functional requirements for system updates.

Skills

Leadership

Change management

SAP integration

Training & mentoring

UAT

Stakeholder management

Communication

Tools

SAP S/4HANA

Job description

£37,000 per annum plus 30 days holiday (including bank holidays), pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits including cycle to work scheme

About the Role

As a SAP S/4HANA Senior Key User, you will act as a primary operational expert and functional bridge between business operations and IT, driving process optimisation, supporting system deployment, and empowering teams to maximise the value of SAP S/4HANA across the organisation.

As part of your key responsibilities you’ll:

• Lead a team of Key Users.
• Directly collaborate with the customer on site.
• Manage and coordinate change and testing activities.
• Lead end-user support and delivery of core SAP S/4HANA functional processes.
• Collaborate with IT and business stakeholders to design, test, and implement process enhancements.
• Deliver high-quality training and change management support to key users and end-users.
• Identify operational efficiencies and champion continuous improvement initiatives across business functions.
• Perform User Acceptance Testing (UAT) and validate functional requirements for system updates.

About You

We’d love you to have the following skills and experience, but please apply if you think you’d be able to perform well in this role!

• Proven leadership experience in a fast paced environment.
• Proven experience managing and coordinating change.
• Proven functional experience as a Key User or Super User in SAP S/4HANA environment.
• Strong understanding of key end-to-end business processes and SAP integration points.
• Demonstrated ability to train, mentor, and support end-users effectively.
• Experience in User Acceptance Testing (UAT) and system issue resolution.
• Excellent communication and stakeholder management skills.

About Unipart

We are a supply chain performance improvement partner. We Design, Make, Move, and Improve components in our customers’ supply chains, keeping their operations and assets moving and working better, for longer. Through our commitment to continuously driving operational efficiencies, we improve performance - saving time, cost, and carbon. Our ambition is to be the driving force behind efficient, resilient, and sustainable supply chains.

Equality, Diversity, and Inclusion

We believe that a great workplace is one where you can bring your whole self to work. Our recruitment process is designed to be accessible, inclusive, and based entirely on merit. We define merit through a combination of technical skills and the core behaviours that help our people thrive at Unipart. We welcome applications from everyone, regardless of background or circumstances. We are committed to a policy of equal opportunity that exceeds our statutory obligations under the Equality Act 2010 and subsequent legislation. Whether it’s your age, disability, neurodiversity, gender identity, family status, or any other characteristic that makes you ‘you’ - it is your talent and potential that we value most. Adjustments for you: We want you to perform at your best. If you require any reasonable adjustments or have specific accessibility needs at any stage of the application or interview process, please let us know. We are here to support you.

£37,000 per annum plus 30 days holiday (including bank holidays), pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits including cycle to work scheme

Registered Office: Unipart House, Garsington Road, Cowley, Oxford, OX4 2PG, United Kingdom | ICO Registration: Z7250768